Order Entry Specialist I
About The Position
We’re seeking a highly motivated, detail-driven Order Entry Specialist with strong mathematical and analytical skills. In this role, you’ll process high volumes of orders with precision and urgency -- working both independently and as part of a team while maintaining high standards for attendance, integrity, and work quality. As an Order Entry Specialist you’ll analyze contracts and field diagrams, convert quotes into finalized orders, and collaborate closely with internal teams to resolve discrepancies quickly and professionally. You’ll play a critical role in maintaining workflow accuracy, meeting tight deadlines, and supporting installation schedules — all while demonstrating integrity, strong technical skills, and a positive, can-do attitude.
Requirements
- High School Diploma required (Associate’s degree preferred)
- 2–5 years of experience in data entry and/or order processing
- Experience working in order management systems and processing workflows
- Ability to read and interpret flooring job takeoffs (diagrams) and convert them into accurate sales orders
- Ability to work independently while also collaborating effectively with a team
- Proficiency in Microsoft Office, including Outlook, Word, Excel, and Teams
- Comfort working with ERP and order processing systems (NetSuite, RollMaster, SAP, or similar)
- Ability to operate basic office equipment (printer, copier, scanner, etc.)
- Strong attendance and punctuality — reliability is required for this position
Responsibilities
- Download orders from online portals and internal systems, ensuring all required legal documentation is attached and complete
- Convert quotes and leads into accurate sales orders using internal software and external digital platforms
- Review and interpret contract documents, specifications, and drawings to support accurate estimating and order setup
- Process orders by matching contract requirements to field diagrams using exceptional mathematical comprehension and accuracy
- Monitor and manage order-related emails, staying organized, responsive, and on top of time-sensitive requests
- Prioritize and process orders based on installation dates, urgency, and regional shipping needs
- Communicate proactively with internal teams and external salespeople to resolve missing documents, discrepancies, and order questions quickly and professionally
- Partner with managers and the team on inventory needs, stock checks, and order tracking to ensure installations are staged and scheduled on time
Benefits
- Comprehensive medical, dental, and vision plan options
- Company-paid virtual primary care, urgent care, and mental health coverage
- Health Savings Account (with HDHP enrollment)
- Health & dependent care flexible spending accounts
- Company-paid basic life insurance
- Voluntary supplemental life insurance
- Company-paid short-term disability insurance
- Voluntary long-term disability
- Company-paid Accident and Hospital Indemnity
- 401(k) with company match (Pre-tax & Roth options)
- Paid PTO, bereavement leave, and maternity leave
- 7 company-paid holidays
- Employee Assistance Program (EAP)
- Company-paid loss support and legacy planning
- Full compensation packages are based on candidate experience and relevant certifications.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
