Order Desk Operator (1st shift) - Seattle, WA

Xerox • Seattle, WA

74d • Onsite

About The Position

Provide delivery of contracted services at Boeing (South Park/Order Desk)
Respond to Boeing requests for distribution of engineering drawings and attachments
Work with Boeing Service partners to locate and distribute drawings and attachments
Work with Production staff to produce drawings for distribution the requestors
Deploy service solutions that meet agreed upon Standards of Performance (SOP) and Statements of Work (SOW)
Provide requested data within the timeframes outlined in the contract
Provide requested data within the allowable error rates outlined in the contract
Achieve business objectives (PEP), identify and resolve shortfalls and issues.

Requirements

• Constructive, positive outlook and persistence in the face of obstacles
• Excellent customer Service, interpersonal, and communication skills
• Operational Management
• Build and maintain relationships
• Good organizational and time management skills
• Ability to manage multiple tasks
• Good Problem solving and critical thinking skills
• Skills in MS Office applications, Internet navigation and use
• Maintain quarterly learning objectives deployed by Xerox
• Maintain required learning deployed by Boeing

Responsibilities

• Provide delivery of contracted services at Boeing (South Park/Order Desk)
• Respond to Boeing requests for distribution of engineering drawings and attachments
• Work with Boeing Service partners to locate and distribute drawings and attachments
• Work with Production staff to produce drawings for distribution the requestors
• Deploy service solutions that meet agreed upon Standards of Performance (SOP) and Statements of Work (SOW)
• Provide requested data within the timeframes outlined in the contract
• Provide requested data within the allowable error rates outlined in the contract
• Achieve business objectives (PEP), identify and resolve shortfalls and issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees