Order Desk (Customer Service) Representative / Office Administrative Assistant

AtWork • Carrollton, TX

1d • $20 - $20 • Onsite

About The Position

We are seeking a reliable and customer-focused Order Desk / Office Administrative Assistant to support customers and internal teams throughout the order process. This role handles customer inquiries, order entry, coordination with sales and warehouse teams, and general office administrative duties.

Requirements

• Associate degree or equivalent experience preferred
• 2+ years customer service experience preferred
• 3+ years administrative experience preferred
• Strong communication and organizational skills
• Proficient in Microsoft Office (Excel), Gmail/Google Calendar
• Typing speed: 45 WPM

Nice To Haves

• QuickBooks experience a plus

Responsibilities

• Assist customers via phone, email, and in person
• Enter and manage sales orders and price quotes
• Coordinate with Sales, Accounting, and Warehouse teams
• Process returns and RMAs
• Maintain office and warehouse supplies
• Assist Branch Manager with scheduling and office functions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree