Customer Service

AtWork • Carrollton, TX

4d • $20 - $20 • Onsite

About The Position

We are seeking a reliable, detail-oriented, and customer-focused Order Desk / Customer Service & Administrative Assistant to support customers and internal teams throughout the order process. This role is responsible for customer communication, order entry, coordination with sales and warehouse teams, and general office administrative support.

Requirements

• 2+ years of customer service experience preferred
• 3+ years of administrative experience preferred
• Strong communication, organization, and multitasking skills
• Proficient in Microsoft Office (Excel) and Google Workspace (Gmail, Calendar)
• Typing speed: 45 WPM

Nice To Haves

• Bilingual preferred
• QuickBooks experience a plus

Responsibilities

• Assist customers via phone, email, and in person
• Enter and manage sales orders and price quotes
• Coordinate with Sales, Accounting, and Warehouse teams
• Process returns and RMAs
• Maintain office and warehouse supplies
• Assist the Branch Manager with scheduling and daily office functions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed