Order Coordinator

Hybrid Promtions LLC•Cypress, CA

7h•Hybrid

About The Position

As our organization has evolved, so has our philosophy of doing business. We have made concerted efforts to remove ourselves from the antiquated approach of other apparel manufacturers and doing things differently has been our focus. We are building a company ethos that breeds innovation, collaboration, integrity and excellence in customer service. What is my role? As an Order Coordinator, you will be responsible for the timely, accurate, and compliant execution of order management activities to ensure that customer requirements are met.

Requirements

Minimum 1-2 years’ experience in processing sales orders, and working with various levels of management
Minimum 1 year experience In EDI processing
Familiar with domestic production processes
Proficiency with MS Word and Excel

Nice To Haves

Experience in apparel industry preferred
Working knowledge of AS400 preferred

Responsibilities

Keep Account Managers and/or Sales Reps advised of all issues pertaining to their accounts’ sales orders
Manage open order profile daily; update as required.
Enter item numbers in Customer’s website, if applicable.
Process all new/re-orders within 24 hours of receipt in Unity
Review cost sheet/worksheets for accuracy. If incomplete or inaccurate return to Acct Manager/Sales Rep for correction
Confirm entry of blanks info and contractor assignments in Unity.
Create sales order and cut ticket in AS400
Issue packing instructions for all orders
Pick and pack orders and supply contractors with pack slips & ship labels.
Submit routing request info prior to routing window requirements to Traffic Dept.
Confirm Routing completed within routing window
Update systems for order status and/or revisions
Advise Production & Purchasing Department of Sales Order changes affecting Production progress
EDI duties include: item translations, editing incoming PO’s for accuracy, posting (if applicable)
Work with Account Manager/Sales Rep to get correct data when EDI discrepancies occur (if applicable)
Maintain count sheets/balance sheets (if applicable)
Ensure ALL orders are shipped on time
Maintain strong knowledge of each accounts’ Vendor Compliance Manual
Research and follow up on each account’s charge backs
Other duties may be assigned in accordance with company needs