Oracle Applications Systems Analyst

Taylor Corporation

21h•$70,000 - $90,000

About The Position

Let Us Power Your Potential. Taylor Corporation is a dynamic, diversified company with big plans for the future ― and your career. We power our employees’ potential and strive to create opportunity and security for every member of the team. If you’re ready for something bigger ― more challenge, more variety, more pathways for professional growth ― we should talk. We’re passionate about our work, we believe there is always a better way, and we’re looking for people like you. Ready to reach your potential? It’s time to look at Taylor. Your Opportunity: Taylor Corporation is looking for an Oracle Applications Systems Analyst to join our support team for our Oracle Cloud environment! This role will be critical for support, troubleshooting, and validation of our integration environment. This role will be responsible for support of Oracle and non-Oracle system integrations. The ideal candidate has experience with both Microsoft SQL Server as well as Oracle Integration Cloud (OIC). Work Authorization: To be considered for Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship.

Requirements

3+ years of experience with Oracle Cloud in a technical support role
Ability to identify and resolve technical problems efficiently and effectively
Experience with Microsoft SQL Server
Experience with Oracle Integration Cloud
Ability to understand and analyze raw data
Excellent communication skills, with the ability to interact effectively at all organizational levels
Strong problem-solving and decision-making skills
Willingness to learn new skills and systems
Ability to follow pre-defined procedures for testing and troubleshooting
Experience with Microsoft Office products

Nice To Haves

Knowledge of related Oracle Fusion modules like Product Information Management, Inventory, Pricing, Costing, Procurement, and Order Management
Knowledge of Oracle Transportation Management and Configure Price Quote
Ability to write SQL queries to troubleshoot issues
Knowledge of Oracle ATP database
Knowledge of Jira and managing support tickets
Experience with XML and JSON documents

Responsibilities

Serve as a member of the technical support team supporting Oracle and ancillary systems
Identify and resolve technical problems related to integrations between Oracle and other systems
Respond to inquiries, provide guidance, and assist users in resolving their issues
Document issues, track progress, and escalate complex problems to higher levels of support
Contribute to and maintain a knowledge base of troubleshooting steps
Perform technical testing and coordinate with BAs and Workstream SMEs on functional testing
Manage conflicting priorities, including post-production support

Benefits

Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

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