OPTOMETRY TECHNICIAN-BILINGUAL

RAVENSWOOD FAMILY HEALTH CENTER•Palo Alto, CA

4d•$24 - $32•Onsite

About The Position

Under general supervision of the Specialty Services Supervisor, operating in a multi-disciplinary team environment, the primary function of the Optometry Technician is to provide direct and indirect support to the clinician in the delivery of patient care. The Optometry Technician prepares the exam room and chart, and prepares patient to be seen by the practitioner. They perform orders for diagnostic tests, accurately administer eye drops, routinely arrange outside referral appointments, and provide patient education under approved clinical protocols. This position is a member of the practice team supporting PCMH standards and practices.

Requirements

RFHN will provide on-the-job training in optometric care for highly motivated candidates.
High School diploma or GED required.
Bilingual/biliterate Spanish/English required.
Basic Life Support certification required.
Computer literate in a Windows-based environment.
Detail-oriented with a high degree of accuracy.
Ability to memorize, retain, and recall pertinent skills and information.
Ability to work independently as well as in a team.
Current California drivers' license and ability to travel between clinics.
Up to date with COVID-19 vaccines per current CDC guidelines strong recommended.

Nice To Haves

Experience in a community clinic strongly preferred.
Graduate from a Medical Assisting program.
English proficiency, including ability to read, write, understand, and spell medical terminology correctly.
Knowledge and experience working with electronic charting and scheduling systems.
Knowledge of Standard Precautions.
Knowledge of standard optometric care and procedures.
Certified Paraoptometric Training (CPOT) certification.

Responsibilities

Prepares the patient and assists the clinician with exams and procedures when needed.
Performs pre-testing including but not limited to: auto-refraction, auto-keratometry, and auto-tonometry.
Takes detailed patient histories, tests visual acuity, stereo acuity, and color vision, measures blood pressure, and performs lensometry.
Performs frame selection, fittings, orders, adjustments, and repairs of prescription eyewear.
Performs ocular fundus photography, visual field testing, and optical coherence tomography (OCT).
Assists in the performance of face to face or telephone triage according to triage protocols, including documentation of work performed; consults with the supervising practitioner and informs the clinician of the advice/ instructions given or actions taken.
Prepares the exam room, cleans instruments, and stocks rooms in between patient visits.
Participates in the morning huddle in order to plan care with the clinician for patients on the day’s schedule.
Assumes responsibility for and delegates daily tasks as delineated in “Responsibility for Daily Tasks Summary”.
Administers eye drops and diagnostic tests/referrals as ordered as well as other services ordered by the clinician.
Initiates appropriate emergency measures when patients are admitted for urgent care.
Follows up on referrals on a monthly basis, consults with referrals staff, and manages EHR database to accurately reflect referrals status of patients.
Performs end of shift tasks for room closure and equipment.
Assures efficient patient flow by ongoing assessment of clinician schedule and working with other staff to minimize patient waiting time.
Follows RFHN standards for Standard Precautions when working with potentially infectious materials (blood or body fluids).
Works cooperatively with any triage nurse to assure that the clinician sees patients as quickly as possible.
Schedules patients appropriately.
Alerts Central Supply or Team leader to needed supplies/equipment as appropriate.
Reports any safety hazards.
Participates in the quality improvement process as requested or assigned.
Fosters an environment that promotes trust and cooperation among all staff.
Maintains confidentiality of all patient and employee information according to HIPAA on a need to know basis.
Attends all RFHN mandatory meetings and other meetings as requested.
Promotes courteous and professional behavior in all interactions with the public and the staff.
Other duties as assigned and requested.