Optometry Assistant
About The Position
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The hours will be Fridays from 8 a.m. to 7 p.m. The Optometry Assistant plays a key role in supporting a seamless experience for patients by working closely with the Optometrist. The Assistant is the first person to engage patients and upkeep the back-end of the program. The Optometry Assistant is an important team player in this very unique practice environment that embodies the practice and techniques of integrated medicine, as well as Crossover Health's mission to deliver next generation care.
Requirements
- High School graduate and/or completion of vocational training program in healthcare
- Minimum 1 year of employment in customer service related position
- Current BLS (Basic Life Support) certification.
Nice To Haves
- 4 Year Degree
- Proven organizational skills, great interpersonal skills, and ability to work as a key team member
- Willingness to work with constantly changing technologies
Responsibilities
- Initiates the eye care experience by greeting patients warmly
- Ensures patient history and pre-test data are collected for doctor prior to exam
- Establishes efficient patient flow to minimize patient wait times
- Oversees daily schedule to maximize appointment access
- Ensures clinic areas and instrumentation meet quality compliance standards
- Monitors contact lens trials, inventory and orders, to ensure timely delivery to patients
- Manages insurance authorizations/billing and patient communication
- Works with other medical providers to ensure a seamless patient experience
- Committed to patient satisfaction, providing excellent service and delivering an outstanding eye care experience
- Performs other duties as assigned
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
