Options Counselor-Veteran Directed Care Location: Montross or Middle Peninsula Offices Provides person- centered counseling services to Veterans enrolled in the Veterans Directed Care program. VDC is a program that serves eligible veterans of any age who are at risk of nursing home placement. The Options Counselor is responsible for educating Veterans on the Veteran-Directed Care (VDC) program, as Advocate and coach, the Options Counselor works with the Veteran to identify their needs and develop a Spending Plan to meet those needs. He or she works with the Veteran to assess, identify, coordinate and monitor supports and services on an ongoing basis. The Options Counselor supports the Veteran in the creation and management of their individualized Spending Plan. The Options Counselor monitors all VDC spending along with the Veteran, the Financial Management Service (FMS) provider and the VAMC. Reports directly to Director, Community Living Programs. Salary: $45,000/yr-$55,000/yr ESSENTIAL FUNCTIONS: 1. Home visits (50% including travel time): This includes initial assessments, development of a spending plan, assisting the Veteran with the process of becoming an employer, facilitating new hire appointments, conducting monthly, quarterly, semi-annual, and annual required contacts and reassessments as needed. Provide training and remediation as necessary related to employer responsibilities. Suggested maximum case load 50 veterans per Options Counselor. 2. Office work (50%): Follow up on referrals and service implementations for clients. Maintains, updates, and monitors clients' confidential information, services and file notes in data base program as required. Performs fiscal duties as required under Veterans Directed Care program. Maintains accurate records of expenditures, schedules & generates monthly reports as required; responsible for satellite office administration as assigned. DECISION MAKING: • Performs a range of tasks and duties independently, without direct supervision. Relies on experience and judgment to plan and accomplish goals, advocate for clients, families, community partners. • Maintains travel schedule and related expense reports. Organizes and prioritizes schedule and duties independently. • Provides regular reports and updates to supervisor in conflict resolution if warranted. KNOWLEDGE: Has knowledge of: HIPAA regulations Microsoft Office programs (e.g., word processing, spreadsheet, PowerPoint, e-mail). Other computer programs as related to job performance. -General Medicaid & Medicare eligibility criteria. -Bay Aging corporate policies and procedures. - Use of agency data base systems — training provided, as needed. -Stays current in the knowledge of the profession, community resources and funding opportunities available to seniors and disabled adults. Utilizes knowledge in advocacy of-client needs. - Maintains certifications and other training as required under agency policies or as mandated by program guidelines.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Number of Employees
51-100 employees