Optical Technician

EyeSouth Partners•Panama City, FL

12d

About The Position

The Optical Technician must be able to work with our diverse base of customers (i.e. pediatric, adolescent, and adult) by delivering quality optical care and outstanding and friendly customer service establishing customer loyalty. The Optical Technician must be able to assist patients with eyeglasses ordering and fittings. The Optical Technician must also possess strong sales skills by demonstrating a high level of knowledge about our products and determining our patient's need for eyewear to recommend specific accessories and or enhancement for glasses.

Requirements

Associates must possess either a High School Diploma or GED
2 years of eyecare experience required
Ability to demonstrate eye–hand coordination, manual/finger dexterity, agility, and color vision and depth perception with visual acuity correctable to 20/25 while fitting eyeglasses and contacts
Intermediate computer skills including Microsoft Office; especially Word, Excel, and PowerPoint
Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level
Self-motivated with strong organizational skills and superior attention to detail
Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes
Team player that develops strong collaborative working relationships with internal partners and can effectively engage and to build consensus among cross-functional teams

Nice To Haves

Apprentice Dispensing Optician License preferred
ABO and/or NCLE preferred

Responsibilities

Interpretation of prescriptions written by ophthalmologists and optometrists
Communicate with physician regarding questions or concerns about prescriptions and other eye-related issues
Measure bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers, using measuring devices
Assist in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions
Recommend specific lenses, lens coating, other lens enhancements, and frames to suit patient needs
Verify that finished lenses are ground to specifications
Create work orders for lab technicians to ensure delivery of the proper lenses
Heat, shape, or bend plastic or metal frames in order to adjust eyeglasses to properly fit
Repair broken/damaged frames
Educate on proper wear and care of eyeglasses and contact lens
Determine clients' current lens prescriptions, when necessary, using lensometers or lens analyzers, and mark up progressives correctly
Keeping track of orders, prescriptions, and inventory
Arrange and maintain displays of optical merchandise
Attend training workshops/meetings as scheduled
Other duties as assigned