Optical Shop Team Leader

Delaware Valley Community Health•Philadelphia, PA

33d•$21 - $22•Onsite

About The Position

The Optical Shop Team Leader oversees daily Optical Shop operations while supporting the Optometrist in delivering high-quality, patient-centered eye care. The successful candidate will actively engage with patients by assisting with frame and lens selection, dispensing, adjustments, and education. They will also manage inventory, supervise staff, and monitor sales while ensuring compliance with policies, procedures, and industry standards. The Team Leader plays a key role in advancing DVCH’s mission by providing accessible, compassionate vision care to our patients. This role requires strong customer service, organizational and supervisory skills, bilingual Spanish proficiency along with experience in a retail optical environment. Must be able to present a positive, enthusiastic, and tolerant demeanor while directly working with patients and other staff members.

Requirements

High School Diploma or equivalent required
Minimum of 2 years of experience in a retail optical shop environment
Proficient in optical dispensing software and inventory management systems
Bilingual in Spanish required
Ability to stand for extended periods; occasional lifting to 25 lbs
Travel to our Norristown, PA location is required

Nice To Haves

Optical dispensing certificate preferred

Responsibilities

Oversee daily Optical Shop operations
Support the Optometrist in delivering high-quality, patient-centered eye care
Actively engage with patients by assisting with frame and lens selection, dispensing, adjustments, and education
Manage inventory
Supervise staff
Monitor sales
Ensure compliance with policies, procedures, and industry standards
Advance DVCH’s mission by providing accessible, compassionate vision care to our patients