Gift and Coffee Shop Team Leader

Lifepoint Health • Gallatin, TN

10d • Onsite

About The Position

Highpoint Health-Sumner with Ascension Saint Thomas is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Gift and Coffee Shop Team Leader joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
A Gift and Coffee Shop Team Leader who excels in this role:
Support the daily operations of our hospital-based retail and café space, ensuring a smooth, efficient, and welcoming experience for customers and staff alike.
This hands-on role includes oversight of the coffee bar, assistance with food prep and inventory, customer service, register support, gift shop tasks and staff coverage when needed.
The team leader acts as a key team player and right hand to the shop manager, maintaining high standards in both the retail and café environments.

Requirements

• High school diploma or the equivalent is required.
• Retail, food service, or hospitality experience is preferred.
• The ideal applicant for this role will be able to work in a stressful environment with minimal supervision. They will possess critical thinking skills and exercise decisive judgment.

Responsibilities

• Supervise the coffee bar’s workflow, cleanliness, product availability, and customer experience during open hours.
• Assist with barista tasks, restocking, customer service, or food prep when needed.
• Provide customer service, restock merchandise, and assist with displays.
• Prepare and package food items in accordance with safety standards and menu guidelines.
• Track inventory levels of food, beverages, and supplies; collaborate with the manager to place weekly orders.
• Step in to support team members who are absent or during high-volume periods.
• Confidently use the register system, assist with end-of-day reporting, and ensure accurate cash handling when required.
• Follow procedures to open and/or close both the gift shop and coffee bar, ensuring all areas are prepared and secured.
• Performs other duties as assigned.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED