OPS Welcome Desk Office Assistant

University of North Florida Alumni Association • Jacksonville, FL

2d • $15

About The Position

The Welcome Desk Office Assistant position will be a year-round position that will include working through holidays when the University is closed. Key Responsibilities: This position is primarily responsible for providing customer service to students and/or parents. Answering telephones and responding to general inquiries in the housing email inbox for our multiple welcome desk locations. Additionally, this position calls for accurate data entry, maintaining confidential student files, assisting with department-wide events such as move-in, move-out and orientations.

Requirements

• Excellent customer service skills
• Detail oriented and well organized
• Ability to work in a fast-paced environment
• High school diploma (or GED) and two years of experience directly related to the job functions
• Directly related college coursework or vocational/technical training may substitute at an equivalent rate for the required experience
• Cannot be a current UNF student
• This position requires a background check
• In conjunction with the University's policy, this position may also require a credit check
• The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator

Responsibilities

• Providing customer service to students and/or parents
• Answering telephones
• Responding to general inquiries in the housing email inbox for our multiple welcome desk locations
• Accurate data entry
• Maintaining confidential student files
• Assisting with department-wide events such as move-in, move-out and orientations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees