OPS TOLL COLLECTOR - 37970862

State of Florida

8d • $15 • Onsite

About The Position

This is an opportunity for a self-motivated, hardworking, team player to fill an OPS Toll Collector position. This is a part-time position working up to 24 hours per week and does not include health benefits. This includes working a rotating schedule including weekends, holidays, evenings, and early morning. The primary function of this position is to provide excellent customer service as the first point of contact on entering Fort Clinch State Park.

Responsible for greeting visitors and collecting fees at the park entrances and providing information pertaining to the park and park activities.

VISITOR SERVICES/VISITOR EDUCATION – Explains facilities and services provided for public use, enjoyment and education; meets visitors, answers questions, provides information and directions. Informing visitors of the park rules and providing directions. Collects fees. Operate a point-of-sale cash register and accurately collect, record and reconcile revenue collected. Attempts to resolve visitor complaints while maintaining good public relations.

MAINTENANCE – Maintains cleanliness of grounds, parking areas, facilities and restrooms. Maintain an organized workspace, answer phones and operate radio equipment. Complete and reconcile receipts and reports. Cleaning of the inside of the ranger station, including the restroom.

Performs other related duties as required.

Requirements

• Basic computer skills
• MS Office applications
• Performing cleaning and groundskeeping duties
• Maintenance trades
• Communicating effectively with internal emails and timesheets
• Providing top-notch visitor services through the cleanliness and maintenance of facilities
• High-quality visitor contact experiences
• Communicate verbally and in writing
• Operate a point-of-sale cash register
• Accurately collect, record and reconcile revenue collected
• Perform physical labor and janitorial duties
• Deal with visitor inquiries in a tactful, efficient and courteous manner
• Deal with people and maintain good public relations
• Notify the public rules and regulations
• Prepare and keep accurate reports
• Follow verbal and written instructions
• Establish and maintain effective working relationships with others
• Understand and apply directives, policies, laws and regulations
• Valid Driver’s License
• Work rotating shifts including nights, holidays and weekends

Responsibilities

• Greeting visitors and collecting fees at the park entrances
• Providing information pertaining to the park and park activities
• Explaining facilities and services provided for public use, enjoyment and education
• Meeting visitors, answering questions, providing information and directions
• Informing visitors of the park rules and providing directions
• Collecting fees
• Operating a point-of-sale cash register and accurately collect, record and reconcile revenue collected
• Attempting to resolve visitor complaints while maintaining good public relations
• Maintaining cleanliness of grounds, parking areas, facilities and restrooms
• Maintaining an organized workspace, answering phones and operating radio equipment
• Completing and reconciling receipts and reports
• Cleaning of the inside of the ranger station, including the restroom
• Performing other related duties as required

Benefits

• Participation in state group insurance (must meet eligibility requirements).
• State of Florida 401(a) FICA Alternative Plan (tax deferred Retirement Savings Plan, for more information, please visit Corebridge Financial).
• Flexible Spending Accounts

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed