OPS RECEPTIONIST - 50601767

State of Florida

50d•$15•Onsite

About The Position

The Florida Department of Veterans Affairs is an agency dedicated to serving those who served the U.S. We are seeking a motivated, dynamic individual to join our Team. Our skilled nursing facility boasts a loyal team of long-term employees and a fantastic work culture. Other vacant OPS (Temporary) Receptionist positions (shifts) may be filled with this advertisement within six (6) months after closing date. Education and employment history must be verifiable. Please attach any credentials you claim (degrees, certifications, etc.) to your application.

Requirements

Must possess excellent interpersonal and customer service skills.
Must possess the ability to effectively communicate in English, both verbally and in writing.
Proficient in the use of computer applications: Microsoft Office Suite, including Outlook.
Ability to work weekends and holidays as required.
Successful Completion of a level 2 background screening and due diligence process.

Nice To Haves

Experience working in a Long-Term Care facility.
Bookkeeping experience.
One (1) year clerical experience.
Highschool diploma or equivalent

Responsibilities

Greets people entering establishment, determine nature and purpose of visit, and directs visitors to specific destination, or answers questions and provides information.
Maintains order in the reception area provides magazines and other reading material to visitors as well as residents. Ensure adequate lighting and comfortable room temperatures are maintained within the reception area. Expected to remain calm in emergency situations and be capable of using an overhead PA system for announcements.
Always ensure Residents Rights as well as Resident confidentially is protected.
Prepare letters, reports, forms, and other documents, assuring that they are accurate and timely.
Deliver medication received via the mail immediately to the respective section.
Answers telephone to schedule future appointments, provide information, or forward call.
Transmits information or documents to customers using computers, mail, or facsimile.
Analyzes data to determine answer to customer or public inquiry.
Records, compiles, enters, and retrieves information, by hand or using computer.
Collects and distributes messages for employees of organization.
Types memos, correspondence, travel vouchers, or other documents.
Files and maintains records.
Hears and resolves complaints from customers and public.
Receives payment and records receipts for services.
Monitors facility to ensure compliance with regulations.
Maintains Administrative area for supplies, confidential employee documents, including mail.
Locks and secures area at end of shift.
Maintains logs of visitors, vendors, and residents’ families.
Assist Business Manager with resident’s monthly accounts.
Handles cash accounts and assists residents with letters and postage, as needed.
Performs other routine office duties as instructed by supervisor.