Ops Process Engineer 5

Align Technology•Belen, NM

42d

About The Position

The Ops Process Engineer 5 works collaboratively with process owners and process participants across the organization to analyze, optimize, and standardize operational processes, ensuring regulatory compliance, cross-functional alignment, and continuous improvement. This role proactively identifies areas for optimization through data-driven decision making, leveraging metrics, and analytical insights to assess, prioritize, and execute improvement activities across Treat Operations and supporting functions. The engineer will lead initiatives using Lean Six Sigma, DMAIC, and PDCA methodologies to enhance productivity, quality, and lead time performance. Acting as a change agent, this role partners with key stakeholders globally to embed a culture of operational excellence and continuous improvement while ensuring clear governance and KPI consistency. Additionally, this position collaborates closely with the Data & Analytics and BI teams to develop, validate, and deploy analytical tools and dashboards, supporting global KPI initiatives such as Lead Time, Quality and Productivity. The engineer performs structured process assessments to identify critical indicators, evaluate control effectiveness, and implement risk-based countermeasures to sustain performance. This role contributes directly to Align Technology's mission of delivering the next generation of clear aligners (Invisalign) and digital solutions to millions of customers worldwide.

Responsibilities

Facilitate workshops to help teams understand statistical techniques, structured problem-solving, and data analysis methodologies.
Lead and collaborate on process improvement and standardization projects across Treat Operations.
Analyze large data sets to identify root causes, trends, and improvement opportunities.
Support the Treat Ops team through problem-solving, risk assessment, and continuous improvement projects.
Continuously monitor KPIs to detect atypical patterns or deviations, escalating when required.
Develop, evaluate, and refine metrics to measure process performance and improvement outcomes.
Design reports and analytics to drive effective decision-making, eliminate waste, and sustain gains.
Lead or collaborate in global projects, NPI and validation-related activities.
Serve as a project leader applying advanced problem-solving and statistical tools to evaluate process performance and improvement strategies.
Provide project status updates, summaries, and reports for leadership reviews.
Demonstrate creativity, innovation, and accountability in developing and implementing solutions.