OPS HEALTH SUPPORT SPECIALIST - 64906043

State of FloridaFort Lauderdale, FL
1d$22Onsite

About The Position

This is a specialized Health Support Specialist position in the Florida Department of Health in Broward County WIC Program. The caseload consists of pregnant and postpartum women, infants and children up to the age of five. Work requires independent judgment and decision making and must follow federally regulated procedures. Work is performed in the WIC clinic under the supervision of the Public Health Nutritionist Supervisor. Incumbent in this position may be asked to travel to several clinic locations.  The incumbent is expected to communicate (by phone, e-mail, or in person) in a courteous and professional manner at all times. This position is designated as a sensitive position and the position is required to maintain confidential information in accordance with the Florida Department of Health in Broward County Information Security policies, protocols and procedures.

Requirements

  • Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency. This may include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
  • This position is a full-time, in-office position. Willing to physically come in the office to perform the duties and responsibilities of the position.
  • This position requires current authorization to work in the United States without employer sponsorship. The Department of Health is unable to provide employment visa sponsorship. Are you authorized to work in the United States without employer sponsorship?
  • Experience working in a WIC office performing eligibility and benefit issuance.
  • Experience taking anthropometric and hematological data.
  • Experience with customer service in person and on the phone.

Nice To Haves

  • Ability to work early morning and late evening hours and Saturdays.
  • Bilingual fluently in English/Spanish or English/Creole.

Responsibilities

  • Performs anthropometric measurements according to DOH, BCHD policies, procedures and protocols and DHM 150-2.
  • Operates all anthropometric equipment essential to required duties.
  • Calibrates, cleans and maintains scales and length and height boards. Maintains calibration logs.
  • Weighs and measures clients, using age-appropriate equipment and procedures based on standardized practice and Center for Disease Control Guidelines.
  • Records anthropometric data in the WIC computer system.
  • Performs hemoglobin/hematocrit tests according to DOH, CLIA regulations and DHM 150-24.
  • Disposes of blood contaminated materials in compliance with OSHA regulations.
  • Performs hemoglobin/hematocrit testing according to procedures and guidelines of equipment being used.
  • Calibrates, cleans and sanitized blood collection equipment and collection area. Records hemoglobin/hematocrit results in the WIC data system.
  • Maintains any logs and reports determined to be necessary for this job function.
  • Maintains supplies and equipment for use in testing.
  • Fills in for Senior Clerk and performs Client Check-in responsibilities.
  • Determines WIC income eligibility status Obtains required demographic data.
  • Completes nutrition questionnaires and issues benefits Reviews immunization status. Screens for immunization status.
  • Documents status according to established WIC procedures.
  • Provides low risk nutrition education to clients. Performs other duties as required.
  • Attend trainings and staff meetings.
  • Completes leave, attendance, EARs and other reports as required.
  • Performs other duties as assigned.

Benefits

  • State of Florida 401(a) FICA Alternative Plan (mandatory)
  • Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office)
  • Workers’ Compensation (mandatory, if needed)
  • Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
  • Deferred Compensation (voluntary)
  • Employee Assistance Program (voluntary)
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