OPS CALL TAKER - 76809992

State of Florida • Lockhart, FL

5d • $18 • Onsite

About The Position

The Florida Highway Patrol's Sanford Regional Communications Center is recruiting applicants for the OPS Law Enforcement Call Taker position. This position pays $18/hr. Members will work at least 40 hours per week. This position is ideal for students or for those seeking supplemental income. Job duties include answering emergency and non-emergency phone lines, including 911 transfer and FHP calls. This position requires prolonged periods of sitting at a desk and utilizing a computer and telephone.

Requirements

• Must be at least 18 years of age.
• A High School diploma or G.E.D. equivalent required.
• Potential candidates will be required to successfully pass CritiCall (call simulation testing) prior to interview. Those meeting the pre-determined scoring criteria will be invited to an interview. Please note, CritiCall scores remain active for a period of 90 days. Applicants who re-apply within the 90-day window will not be eligible to re-take CritiCall.
• The position you are applying is subject to a Level 2 background along with Criminal Justice Information Systems (CJIS) and State Law Enforcement Radio System (SLERS) security clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant’s criminal and juvenile delinquency records, even those that have been sealed or expunged.
• Potential candidates must successfully complete a Drug Test, Psychological, Vision, and Hearing Examination.

Responsibilities

• Answering emergency and non-emergency phone lines
• 911 transfer and FHP calls

Benefits

• State of Florida 401(a) FICA Alternative Plan
• Workers’ Compensation
• Reemployment Assistance (Unemployment Compensation)
• Participation in certain State Group Insurance benefits (must meet eligibility requirements).
• Deferred Compensation
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees