Opportunity Center Manager - Dalton

CHATTANOOGA GOODWILL INDUSTRIES INC • Dalton, GA

6h • $18 - $22 • Onsite

About The Position

As the Opportunity Center Manager at Goodwill Industries of the Greater Chattanooga Area, you will be responsible for leading initiatives that support individuals in their journey towards employment and self-sufficiency. You will lead the development and implementation of comprehensive services that address the diverse needs of job seekers and community members. Additionally, you will collaborate with local partners to expand access to resources and opportunities for individuals facing barriers to employment and economic stability.

Requirements

• Bachelor’s degree in social work, Human Services, Public Administration, or a related field is preferred or commensurate experience.
• 2-3 years of experience in workforce development, community services, or nonprofit experience is preferred.
• Strong understanding of local community resources, employment barriers, and support services available for diverse populations.
• Excellent communication skills, with the ability to build relationships and collaborate effectively with stakeholders.
• Proficient in Microsoft Office (e.g. Word, Outlook, and Excel), data collection and management.
• Commitment to the mission, vision and values of Goodwill Industries of the Greater Chattanooga Area and a passion for serving the community, individuals, and their families in need.

Nice To Haves

• Bilingual English/Spanish is preferred.

Responsibilities

• Through words and actions support Chattanooga Goodwill’s Mission, Vision, and Values; furthermore, actions and decisions will align with organizational guiding principles.
• Maintain agency, employee, and participants confidentiality. Violation of confidentiality may be cause for termination.
• Design and implement innovative services and guides to support job seekers with resume development, interview preparation, and assistance towards placement.
• Collaborate with internal teams to ensure alignment with organizational goals and objectives.
• Build and maintain partnerships with local employers, community resources, educational institutions and governmental agencies that could enhance employment opportunities and support services.
• Facilitate networking opportunities and connections between job seekers, employers, and service providers through regular hosting of job and resource events.
• Provide individualized engagement and support to job seekers, including assessment of strengths and barriers, development of career plans, and referrals to appropriate services.
• Advocate for clients’ needs and rights within the community and facilitate access to supportive resources, such as transportation assistance, childcare services, and housing resources.
• Coordinate development and distribution of resources, including educational materials, job search tools, and supportive services information.
• Collect and analyze data related to service outcomes, client demographics, and community needs.
• Prepare regular reports to evaluate Opportunity Center effectiveness, track progress towards goals, and identify areas for continuous improvement.
• Occasional travel may be required.
• Perform other duties as assigned.

Benefits

• Employee discount.
• 401K and Roth retirement plans with matching contribution after eligibility.
• Skills and development opportunities.
• Dental and vision insurance - Company Paid for employee.
• Basic life insurance – 1.5 times salary, Company Paid for employee.
• Primary Care through TextCare- Company Paid for household.
• Voluntary Benefits such as Term life Insurance, Disability Insurances, and ID Theft
• Medical Insurance and Health Savings Account
• Generous Paid Time Off (PTO) program; Potential of up to three weeks during the first year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees