About The Position

ACCOUNTABILITIES All duties listed below are essential unless noted otherwise Greet patients and visitors in a prompt, courteous and helpful manner. Review patient’s chart prior to exam to anticipate testing, procedures, and as needed instruments, supplies or equipment. Obtain patient history, update medications and medical procedures. Perform testing prior to physician exam including but not limited to visual acuity, pupillary & muscle evaluation, IOP measurement, visual field testing, OCT, Pentacam and refractions. Administer drops and therapeutic in-office medications as instructed by physician. Instruct patients both verbally and with written instructions regarding medications and treatment. Answer patient questions and follow up with patient as needed. Follows up with pharmacies with renewals and prior authorizations as instructed by physician. Escorts patients from exam room to appropriate area (i.e.: reception area, dilating room, additional testing, or scheduling). Clean and sterilize equipment and maintain autoclave in accordance with established guidelines and procedures. Maintain and stock all exam rooms. May function at front desk, answer phones and make appointments. May function as a Medical Scribe. Must follow Medical Scribe policy SP17-14 while functioning in this role. Knowledge of ophthalmic medical terminology, basic ocular anatomy, basic ocular physiology, common visual pathologies. Ability to organize and prioritize duties, maximize clinic efficiency, and manage a busy workload in an ophthalmic office setting. Excellent interpersonal skills while working as a team member. Ability to initiate and work on a self- directed basis, with limited supervision and excellent attention to detail. Knowledge of the operations and maintenance of patient testing equipment. Flexibility when adapting to new assignments. Other duties as assigned.

Requirements

  • Education: High School diploma or GED
  • Skills: Demonstrate basic computer skills.
  • Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction and superior patient experience.
  • Must be able to understand directions (written and verbal), communicate and respond to inquiries; requires effective interpersonal skills.
  • Must be able to demonstrate good judgment in a fast-paced environment.
  • Years of Experience: N/A
  • License: N/A
  • Certification: N/A

Nice To Haves

  • Education: N/A
  • Skills: Working knowledge of Medical Terminology
  • Years of Experience: Previous Ophthalmic tech experience.
  • License: N/A
  • Certification: BLS/CPR

Responsibilities

  • Greet patients and visitors in a prompt, courteous and helpful manner.
  • Review patient’s chart prior to exam to anticipate testing, procedures, and as needed instruments, supplies or equipment.
  • Obtain patient history, update medications and medical procedures.
  • Perform testing prior to physician exam including but not limited to visual acuity, pupillary & muscle evaluation, IOP measurement, visual field testing, OCT, Pentacam and refractions.
  • Administer drops and therapeutic in-office medications as instructed by physician.
  • Instruct patients both verbally and with written instructions regarding medications and treatment.
  • Answer patient questions and follow up with patient as needed.
  • Follows up with pharmacies with renewals and prior authorizations as instructed by physician.
  • Escorts patients from exam room to appropriate area (i.e.: reception area, dilating room, additional testing, or scheduling).
  • Clean and sterilize equipment and maintain autoclave in accordance with established guidelines and procedures.
  • Maintain and stock all exam rooms.
  • May function at front desk, answer phones and make appointments.
  • May function as a Medical Scribe.
  • Must follow Medical Scribe policy SP17-14 while functioning in this role.
  • Knowledge of ophthalmic medical terminology, basic ocular anatomy, basic ocular physiology, common visual pathologies.
  • Ability to organize and prioritize duties, maximize clinic efficiency, and manage a busy workload in an ophthalmic office setting.
  • Excellent interpersonal skills while working as a team member.
  • Ability to initiate and work on a self- directed basis, with limited supervision and excellent attention to detail.
  • Knowledge of the operations and maintenance of patient testing equipment.
  • Flexibility when adapting to new assignments.
  • Other duties as assigned.

Benefits

  • We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being.
  • It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.
  • Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category.
  • In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [email protected]
  • Equal Opportunity Employer/Drug-Free Workplace
  • Health Care Is Everything
  • We pride ourselves on being a place where people start and develop life-long careers.
  • From a thriving culture to flexible benefits, we have so much to offer those who join our team.
  • Find your career and be the heart of health care in our mission-driven organization.
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