Ophthalmic Technician III /Medical Assistant

Bay Area Retina Associates•Pleasanton, CA

1h•Onsite

About The Position

Bay Area Retina Associates is a group practice of highly experienced ophthalmologists specializing in cutting edge retinal treatments who are dedicated to providing exceptional eye care to our patients. BARA has 10 convenient locations in the Bay Area and has been in the industry for 35 years. Our mission is to be the premier retinal provider, for our communities, by providing high-quality state of the art medical and surgical care to our patients. The Ophthalmic Technician III / Medical Assistant tests and measures eye function to assist Ophthalmologists in diagnosing and treating eye disorders and diseases. This role involves preparing and closing exam rooms, managing drug and supply inventory, and supporting multiple physicians across various offices, requiring travel as needed. The position also includes obtaining consents and authorizations, scheduling follow-up appointments, performing scribing duties, and assisting with clinical trials. Additional duties may involve handling telephone appointments, patient check-in/out, insurance verification, authorizations, eligibility, co-pay collection, cash handling, and end-of-day reconciliation.

Requirements

Excellent patient relations.
Ability to handle multiple tasks simultaneously.
Excellent communication.
One to two years of past medical clinic experience required.
Minimum high school diploma.
Must be able to remain in a stationary position for 50% of scheduled shift or more.
Must be able to frequently move about the office to direct patients, access office supplies, and equipment.
Must be able to lift up to 50 pounds.
Must be able to communicate with patients to convey necessary medical and financial information and document accurately in EMR and practice management system.
Travel between 3 home offices are required (Pleasanton/ Castro Valley/ San Leandro).
Periodic travel to other clinic locations as needed.
Position requires the use of telephone and office equipment such as computers, copier, fax, and scanner.
Position requires the use of medical equipment such as exam chairs, imaging equipment, pharmaceutical refrigerators, and diagnostic testing equipment.
Job duties include exposure to blood, bodily fluids, or tissues.

Nice To Haves

College degree or continuing education courses desirable.

Responsibilities

Test patient’s far acuity, near acuity, peripheral vision, depth perception, visual field, and tonometry and enter into EMR.
Dilate eyes.
Perform Optical Coherence Tomography (OCTs) and Fundus Autofluorescence (FAFs).
Obtain and record new patient history and/or review established patient history.
Scribe all results of exam in EMR as well as other pertinent information relayed by the patient and doctor.
Performs OCT, FAF, Fluorescein Angiography, and Fundus Photography on a variety of devices.
Maintain photography supplies, cameras, and equipment.
Perform all phases of fluorescein angiography, fundus photography, optical coherence tomography, and ICG angiography.
Perform patient positioning, obtaining consents, Identifying basic landmarks of the retina as well as determination of right/left fundus.
Correct selection of seven fields based on diagnosis, adequate focusing and adaptation for different media opacities, maintaining digital imaging databases.
Perform all phases of image management system storage and administration: patient image file sorting, labeling, and archiving, patient photo selection, comparison and display for physician review, and maintenance and monitoring of image storage, archive, and retrieval system.
Manage supplies and inventory: maintaining adequate photography supplies, FA/ICG supplies, back-up equipment, flash bulbs, internal bulbs, and fuses.
Perform OCT/Camera repair and maintenance: maintain all camera and OCT equipment.
Archive digital images appropriately.
Communicate information with physicians and update staff, leadership, EMR, etc. as applicable.
Scribe all results of exam in EMR as well as other pertinent information relayed by the patient and doctor.
Open and close exam rooms at the beginning and end of each day.
Sterilize equipment.
Restock rooms and perform drug and medical supply inventory, ordering as needed.
Have knowledge of common diagnoses, procedures, and instrumentation.
Update pertinent patient information in MDI as appropriate as well as updating appropriate details in NextGen.
Work with Practice Lead to identify patients’ needs, clarify information, research issues and provide solutions and/or alternatives (as appropriate).
Ensure compliance of HIPAA regulations and Privacy Guidelines are executed when working in EMR/PM systems.
Ensure compliance and adherence to OSHA and infectious waste procedures, proper documentation (maintaining photography logs for camera room and OCT and proper charting and image routing).
Possess strong computer skills and the ability to maneuver multiple resources.
Meet department/team qualitative and quantitative targets.
Comply with all HIPAA rules and regulations; obtain 2 patient identifiers with each interaction.
Assist with rooming patients and assist doctor with numbing, rinsing, and procedure set up as needed.
Test patient’s far acuity, near acuity, peripheral vision, depth perception, visual field, and tonometry and enter into EMR.
Dilate patient eyes.
Scribe all results of exam in EMR as well as other pertinent information relayed by the patient and doctor.
Check out and schedule follow up appointments.
Perform other duties as assigned by supervisor, Director of Operations, or physician.