Ophthalmic Technician/Medical Assistant

Bay Area Retina Associates•Oakland, CA

1h•Onsite

About The Position

Bay Area Retina Associates is a group practice of highly experienced ophthalmologists specializing in cutting edge retinal treatments who are dedicated to providing exceptional eye care to our patients. BARA has 10 convenient locations in the Bay Area and has been in the industry for 35 years. Our mission is to be the premier retinal provider, for our communities, by providing high-quality state of the art medical and surgical care to our patients. The Ophthalmic Technician/Medical Assistant will test and measure eye function to assist Ophthalmologists in diagnosing and treating eye disorders and diseases. This position involves preparing and closing exam rooms, managing drug and supply inventory, and supporting multiple physicians across various offices, requiring travel as needed. The role also includes obtaining consents and authorizations, scheduling follow-up appointments, performing scribing duties, and assisting with clinical trials. Additionally, the position may involve handling telephone appointments, patient check-ins/outs, insurance verification, authorizations, eligibility, co-pay collection, cash handling, and end-of-day reconciliation.

Requirements

Excellent patient relations.
Ability to handle multiple tasks simultaneously.
Excellent communication.
Minimum high school diploma.
Must be able to remain in a stationary position for 50% of scheduled shift or more.
Must be able to frequently move about the office to direct patients, access office supplies, and equipment.
Must be able to lift up to 50 pounds.
Must be able to communicate with patients to convey necessary medical and financial information and document accurately in EMR and practice management system.
Travel between 3 home offices may be required.
Periodic travel to other clinic locations as needed.
Job duties include exposure to blood, bodily fluids, or tissues (OSHA Classification Category I).

Nice To Haves

One year of past medical clinic experience.
College degree or continuing education courses.

Responsibilities

Test patient’s far acuity, near acuity, peripheral vision, depth perception, visual field, and tonometry and enter into EMR.
Dilate eyes.
Perform Optical Coherence Tomography (OCTs) and Fundus Autofluorescence (FAFs).
Obtain and record new patient history and/or review established patient history.
Scribe all results of exam in EMR as well as other pertinent information relayed by the patient and doctor.
Room patients and assist doctor with numbing, rinsing, and procedure set up.
Open and close exam rooms at the beginning and end of each day.
Sterilize equipment.
Restock rooms and perform drug and medical supply inventory, ordering as needed.
Have knowledge of common diagnoses, procedures, and instrumentation.
Obtain consents for minor procedures and/or payment assistance programs.
Obtain authorizations for procedures or injections prior to or during visit.
Obtain BCVA certification to assist in clinical trials program, if directed as requested.
Maintain patient satisfaction by providing professional, friendly service.
Satisfactory completion of assigned competencies, to be completed within 3 months of hire and annual thereafter.
Other duties as assigned by supervisor, Director of Operations, or physician.