Ophthalmic Technician III /Medical Assistant

Bay Area Retina Associates•Walnut Creek, CA

22d

About The Position

Bay Area Retina Associates is a group practice of highly experienced ophthalmologists specializing in cutting edge retinal treatments who are dedicated to providing exceptional eye care to our patients. BARA has 10 convenient locations in the Bay Area and has been in the industry for 35 years. Our mission is to be the premier retinal provider, for our communities, by providing high-quality state of the art medical and surgical care to our patients. Job Summary: Test and measures eye function to assist Ophthalmologist to diagnose and treat eye disorders and diseases, prepares and closes exam rooms at beginning and end of day, performs drug and supply inventory and stocking, supports multiple physicians across multiple offices, traveling as needed. Position will obtain consents, authorizations, and schedule follow-up appointments as needed. Position will perform scribing duties and assist with clinical trials as requested. Position may help with telephone appointments, checks patients in, out, and schedules follow-up appointments. Insurance verification, authorizations, eligibility, and co-pay collection. Cash handling and end of day reconciliation when needed.

Requirements

Excellent patient relations.
Ability to handle multiple tasks simultaneously.
Excellent communication.
One to two years of past medical clinic experience required
Minimum high school diploma.
Must be able to remain in a stationary position for 50% of scheduled shift or more, be able to frequently move about the office to direct patients, access office supplies, and equipment, and be able to lift up to 50 pounds.
Must be able to communicate with patients to convey necessary medical and financial information and document accurately in EMR and practice management system.
Travel between 3 home offices are required.
Position requires the use of telephone and office equipment such as computers, copier, fax, and scanner.
Position requires the use of medical equipment such as exam chairs, imaging equipment, pharmaceutical refrigerators, and diagnostic testing equipment.
OSHA Classification Category I. Job duties include exposure to blood, bodily fluids, or tissues.

Nice To Haves

College degree or continuing education courses desirable.

Responsibilities

Test patient’s far acuity, near acuity, peripheral vision, depth perception, visual field, and tonometry and enter into EMR. Dilate eyes. Perform Optical Coherence Tomography (OCTs) and Fundus Autofluorescence (FAFs)
Obtain and record new patient history and/or review established patient history. Scribe all results of exam in EMR as well as other pertinent information relayed by the patient and doctor.
Performs OCT, FAF, Fluorescein Angiography, and Fundus Photography on a variety of devices
Maintain photography supplies, cameras, and equipment
All phases of fluorescein angiography, fundus photography, optical coherence tomography, and ICG angiography
Patient positioning, obtaining consents, Identifying basic landmarks of the retina as well as determination of right/left fundus,
correcting selection of seven fields based on diagnosis, adequate focusing and adaptation for different media opacities, maintaining digital imaging databases
All phases of image management system storage and administration: patient image file sorting, labeling, and archiving, patient
photo selection, comparison and display for physician review, and maintenance and monitoring of image storage, archive, and retrieval system
Supplies and inventory: maintaining adequate photography supplies, FA/ICG supplies, back-up equipment, flash bulbs, internal bulbs, and fuses
OCT/Camera repair and maintenance: maintain all camera and OCT equipment. Archive digital images appropriately.
Communicates information with physicians and update staff, leadership, EMR, etc. as applicable
Scribe all results of exam in EMR as well as other pertinent information relayed by the patient and doctor
Open and close exam rooms at the beginning and end of each day. Sterilize equipment. Restock rooms and perform drug and medical supply inventory, ordering as needed
Have knowledge of common diagnoses, procedures, and instrumentation
Update pertinent patient information in MDI as appropriate as well as updating appropriate details in NextGen
Work with Practice Lead to identify patients’ needs, clarify information, research issues and provide solutions and/or alternatives (as appropriate)
Ensure compliance of HIPAA regulations and Privacy Guidelines are executed when working in EMR/PM systems
OSHA Classification Category I - includes exposure to blood, bodily fluids, or tissues – must always ensure compliance and adherence to regulations
OSHA and infectious waste procedures, proper documentation (maintaining photography logs for camera room and OCT and proper charting and image routing)
Possess strong computer skills and the ability to maneuver multiple resources
Meet department/team qualitative and quantitative targets
Comply with all HIPAA rules and regulations; obtain 2 patient identifiers with each interaction
Assist with rooming patients and assist doctor with numbing, rinsing, and procedure set up as needed
Test patient’s far acuity, near acuity, peripheral vision, depth perception, visual field, and tonometry and enter into
EMR. Dilate patient eyes
Scribe all results of exam in EMR as well as other pertinent information relayed by the patient and doctor
Check out and schedule follow up appointments
Other duties as assigned by supervisor, Director of Operations, or physician.
Maintaining patient satisfaction by providing professional, friendly service.
Satisfactory completion of assigned competencies, to be completed within 3 months of hire and annual thereafter.