Operator I
About The Position
Joining Redeemer Health means becoming part of an inclusive, supportive team where your professional growth is valued. Our strength comes from bringing different perspectives and talent to our workforce, spanning PA & NJ. We offer programs that set up new team members for long-term success including education assistance, scholarships, and career training. With medical and dental coverage, access to childcare & fitness facilities on campus, investment in your retirement, and community events, your career at Redeemer is more than a job. You'll discover a commitment to quality care in a safe environment and a foundation from which you can provide and receive personalized attention. We look forward to being a part of your professional journey. We invite you to apply today. SUMMARY OF JOB Responsible for handling incoming/outgoing routine & emergency phone calls for approximately 300 Physician practices. Includes processing routine & emergency messages from physicians, nurses, hospital & nursing home staff, and patients. Also includes scheduling appointments, processing referral information, obtaining proper information on Rx 's, taking routine and stat consultations then contacting physician on call in accordance to their instructions. Also responsible for updating on-call schedules as well as on-call information at any given time. Must be able to take and follow directions from physicians and or their office personnel. Performs other office related duties as required. CONNECTING TO MISSION: All individuals within the scope of their position are responsible to perform their job in light of the Mission & Values of the Health System. Regardless of the position, every job contributes to the challenge of providing healthcare. There is an ongoing responsibility for ensuring the values of Respect, Compassion, Justice, Hospitality, Holistic Approach, Stewardship, and Collaboration are present in our interactions with one another and in the service we provide.
Requirements
- High School graduate or equivalent.
- Excellent typing skills along with basic computer knowledge.
- Good verbal, reading and comprehension skills.
- Some office, telephone or customer service experience preferred.
- Flexible schedule a plus as department is 24/7.
- Some knowledge of medical terminology helpful, but not required.
Nice To Haves
- Some office, telephone or customer service experience preferred.
- Flexible schedule a plus as department is 24/7.
- Some knowledge of medical terminology helpful, but not required.
Responsibilities
- handling incoming/outgoing routine & emergency phone calls for approximately 300 Physician practices
- processing routine & emergency messages from physicians, nurses, hospital & nursing home staff, and patients
- scheduling appointments
- processing referral information
- obtaining proper information on Rx 's
- taking routine and stat consultations then contacting physician on call in accordance to their instructions
- updating on-call schedules as well as on-call information at any given time
- take and follow directions from physicians and or their office personnel
- Performs other office related duties as required
Benefits
- inclusive, supportive team
- professional growth is valued
- education assistance
- scholarships
- career training
- medical and dental coverage
- access to childcare & fitness facilities on campus
- investment in your retirement
- community events
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Education Level
High school or GED
