Operations & Training Program Manager

NES, Inc. • Folsom, CA

2d • $31 - $34

About The Position

We are seeking a highly capable, detail-driven operations professional to lead the coordination and execution of our Clandestine Laboratory Training programs while providing strategic operational support to our Industrial Hygiene division.
This is not a traditional administrative role. The ideal candidate is a seasoned professional who thrives in complex, deadline-driven environments and takes ownership of mission-critical deliverables. You will serve as the operational backbone of two specialized departments, ensuring contractual compliance, flawless training execution, client excellence, and publishing-level quality control of all outward-facing materials.
This role requires exceptional organizational discipline, executive-level communication skills, contract awareness, and the ability to manage multiple high-stakes priorities simultaneously.

Requirements

• Minimum 5+ years of progressive experience in operations, program coordination, contract administration, or comparable leadership roles
• Demonstrated experience managing government contracts and compliance documentation
• Advanced proficiency in Microsoft Word, PowerPoint, Excel, and Salesforce (or comparable CRM systems)
• Experience coordinating multi-location logistics and training delivery
• Proven ability to produce and edit professional-grade written materials
• Strong working knowledge of OSHA regulations and safety environments
• Valid driver's license with the ability to travel as required
• Ability to lift 75 lbs. and manage physical training equipment logistics

Nice To Haves

• Bachelor’s degree or higher in Business Administration, English, Journalism, Marketing, or related field
• Experience in environmental health & safety, industrial hygiene, or specialized training environments
• Knowledge of clandestine laboratory environments, PPE standards, and mock lab training equipment
• Experience hosting or managing webinar-based learning platforms (Teams, Webex, etc.)
• Marketing and RFP development experience

Responsibilities

• Oversee end-to-end coordination of Clandestine Lab Training programs nationwide and internationally
• Ensure all contractual obligations, payment mechanisms, and compliance requirements are secured prior to course execution
• Manage instructor logistics, equipment procurement, supply chain coordination, and training materials fulfillment
• Maintain operational readiness of mock lab equipment, PPE inventories, and course materials
• Ensure 100% accuracy and quality control of all published or distributed departmental materials
• Support preparation and submission of contracts, proposals, and reports
• Monitor fulfillment of government and private-sector contract requirements
• Track RFP opportunities and assist in response preparation
• Maintain job folder documentation and job number processing
• Serve as primary point of contact and registrar for training programs
• Oversee Salesforce data integrity across both departments
• Maintain course scheduling, client communications, and enrollment systems
• Build and sustain professional client relationships
• Provide high-level document review and editorial oversight for Industrial Hygiene deliverables
• Coordinate webinar-based, in-person, and hybrid training formats
• Represent the organization at industry conferences
• Provide selective front-line support as needed

Benefits

• Medical - Six plans to choose from, including Kaiser (coverage begins the 1st of the month after completing 30 days of employment)
• Dental, Vision, and Basic Life Insurance (coverage begins the 1st of the month after completing 30 days of employment and is 100% employer-paid for the employee-only coverage)
• 401k Retirement plan with employer match up to 7% of contributions
• FSA, Dependent Care FSA, HSA, and Lifestyle Spending Account (use for a gym membership, pet insurance, ski passes, exercise equipment, and so much more)
• Voluntary Life Insurance for the employee, spouse, and children
• Eight company-paid holidays per year
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level