Operations & Training Internship
About The Position
Article Student Living is excited to invite you to our 2026 Internship Program! We are seeking an Operations and Training Intern to join our team for Summer 2026, where you will gain hands-on experience supporting property operations and training initiatives across multiple communities. You will collaborate with cross-functional teams to assist with operational reporting, market research, process documentation, training resources, and move-in readiness efforts, contributing to projects that enhance efficiency and customer experience from lease-up through stabilized operations. This 10-week internship program will run from June 1st to August 6th, 2026. There will be events planned throughout the program, such as lunch and learns, systems training, and an end-of-the-internship project presentation. There's a lot to learn and fun to be had. We can't wait to begin. You will report to the VP of Operations. You will work on-site at our Chicago, IL office 4-5 days a week with potential travel up to 25% of the time. Compensation for this role is $21/hour. Your Mission Provide administrative support, data entry, and documentation assistance Collaborate with operations, marketing, and property teams Participate in internship programming and complete a capstone project presentation Operations: Support daily property management operations across multiple communities Monitor occupancy trends, revenue performance, and operational efficiency metrics Help with maintenance coordination, vendor communication, and work order tracking Conduct market research on rental pricing, competitor offerings, and industry trends Participate in property inspections to ensure compliance with company standards Help prepare operational and financial reports, including budget tracking and expense analysis Training: Audit operational resources to ensure accuracy and consistency Support move-in readiness plans by confirming systems and materials are in place Help with training content development and process documentation Monitor system dashboards (Entrata) and follow up on outstanding items Contribute to process improvements, including customer experience and phone performance programs Your Background: Pursuing a degree in Business, Real Estate, Property Management, Hospitality, Marketing, or a related field Proficiency in Microsoft Excel, Power Point, and design tools (Adobe and Canva) Prior experience in leasing, property management, hospitality, customer service, marketing, or training support Your Style: Analytical and Creative - You like producing creative solutions to new challenges and like to live in the gray. Diligent and Productive - You compose yourself and complete tasks, achieve deadlines, and collaborate with individuals across all levels. Motivated - You invest extra energy to reach your goals because you take pride in your work. Team Player - You unite with teammates and help when needed. Article Student Living provides equal employment opportunities to all employees and applicants for employment. This policy is without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression, sexual orientation, marital status, religion, age, disability, genetic information, or any other characteristic protected by applicable federal, state or local law. If you require reasonable accommodation to complete our application process, please contact our Human Resources team.
Requirements
- Pursuing a degree in Business, Real Estate, Property Management, Hospitality, Marketing, or a related field
- Proficiency in Microsoft Excel, Power Point, and design tools (Adobe and Canva)
- Prior experience in leasing, property management, hospitality, customer service, marketing, or training support
Responsibilities
- Provide administrative support, data entry, and documentation assistance
- Collaborate with operations, marketing, and property teams
- Participate in internship programming and complete a capstone project presentation
- Support daily property management operations across multiple communities
- Monitor occupancy trends, revenue performance, and operational efficiency metrics
- Help with maintenance coordination, vendor communication, and work order tracking
- Conduct market research on rental pricing, competitor offerings, and industry trends
- Participate in property inspections to ensure compliance with company standards
- Help prepare operational and financial reports, including budget tracking and expense analysis
- Audit operational resources to ensure accuracy and consistency
- Support move-in readiness plans by confirming systems and materials are in place
- Help with training content development and process documentation
- Monitor system dashboards (Entrata) and follow up on outstanding items
- Contribute to process improvements, including customer experience and phone performance programs
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
