Operations Trainer (Third Shift)

AnewHealth•Lewisville, TX

10d

About The Position

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states. Job Details The Operations Trainer should have a broad subject matter expertise, have consistently met performance expectations and have demonstrated the ability to train and develop team members on tasks required for the department workflow. The Operations Trainer will continue to do critical front line work and will be a key contributor to support all departmental tasks and responsibilities. This role is developmental in providing an opportunity for a strong contributor with the ability to explain tasks and train others to take a step forward in their career and provide an opportunity to demonstrate higher level leadership abilities.

Requirements

High school diploma /GED required.
Trainee, Registered, or Certified Technician with their site’s State Board of Pharmacy.
Proven experience in departmental workflows and processes
Strong attention to detail
Demonstrates strong time management and organizational abilities
Excellent verbal and non-verbal communication
High level understanding of adjudicating claims and overcoming rejections
Ability to adapt to different training outcomes
Uses strategic planning to develop training schedule/program that adheres to departments goals and expectations
Demonstrates ability to multi-task and support various aspects within Operations
Ability to stand, walk, and move throughout the pharmacy for extended periods of time.
Frequent use of hands and fingers for handling medications, operating equipment, and using computer systems.
Visual acuity to read prescription labels, reports, and computer screens accurately.
May require bending, reaching, and repetitive motions during production activities.

Nice To Haves

Highly preferred: Prior experience with ExactCare operational workflow and processes in assigned department.

Responsibilities

High level of contribution in front line, day to day work as assigned by leadership
Provide training on department tasks to new hires, cross trainees and existing team members requiring additional support
Help coordinate the completion of cross training through communication and scheduling with designated trainees
Provide a high level of subject matter expertise to the department in supporting continuous improvement projects including training guides and SOP development
Support leadership in diagnosing and improving performance of team members
Embody AnewHealth’s Core Values in all communications and interactions.
Other duties as assigned.
The above essential functions are representative of major duties of positions in this job classification.
Specific duties and responsibilities may vary based upon departmental needs.
Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job.
Not all of the duties may be assigned to a position.

Benefits

AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays.
Medical, dental and vision coverage are effective 1st of the month following date of hire .

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