Operations Trainer

Florida Crystals / ASR Group

17h•$68,000 - $126,000•Onsite

About The Position

The ASR Group® family of companies make up the world’s largest refiner and marketer of cane sugar. The companies produce a full line of grocery, industrial, foodservice and specialty sweetener products. Across North America, ASR Group® companies operate five sugar refineries, located in California, Maryland, Louisiana, Canada and Mexico. In Europe, ASR Group® companies operate sugar refineries in the United Kingdom, Portugal, and, with a joint venture partner, Italy. The companies also farm sugarcane and own sugar mills in Mexico and Belize. The ASR Group® portfolio includes the leading brands Domino®, C&H®, Florida Crystals®, Redpath®, Tate & Lyle®, Lyle's®, Sidul® and Whitworths®. ASR Group® companies also produce and market Tellus®, a single-use, compostable tableware and foodservice product made from plant fibers, including sugarcane. OVERVIEW The Operations Training Specialist is responsible for the creation, coordination, deployment, and assessment of technical and operational training across site to build employee competency and capability. The Operations Training Specialist role trains and coaches production line/area based trainers to deliver on-the-job training (OJT) to new employees, as well as delivers refresher training and training for new equipment and processes to production employees. This role spends significant time engaged with our production floor operators and must create training delivery tools that ensure each person receives Safety, Food Quality, and operational excellence training.

Requirements

Suitable relevant industry experience essential
5-8 years professional experience.
Good understanding of relevant Health & Safety legislation and regulations
Detailed experience or relevant work processes and safe use of equipment
Strong relationship building and excellent written/verbal communication skills
Strong organizational skills with the ability to work on own initiative, to tight deadlines in a demanding environment
Proficient in Microsoft Office, Microsoft Word, Excel, PowerPoint and Outlook
BA/BS degree required

Nice To Haves

Training or manufacturing experience preferred
ATD certification preferred
Six Sigma background preferred
Instructional Design background preferred

Responsibilities

Partnering with Operations subject matter experts (SME) to develop standard operating procedures (“Work Instructions)”,
Partnering with Operational Managers to design and develop, and support delivery and evaluation of technical training programs around Packaging, Process, and Maintenance.
Collaborate with Learning & Development (L&D), site SMEs, and stakeholders to create interactive, accessible training in multiple formats including written SOPs, PowerPoint with photos and annotations, and video with annotations that achieve a consistent delivery of information.
Deliver Train the Trainer training courses and on-going coaching support to operators providing OJT to new employees
Audit, spot check, and rectify compliance gaps on work instructions and training material where identified
In partnership with L&D, ensure consistency of application of training across the business and maintain alignment with corporate learning strategy.
Understand and support individual development needs and plans where required by Operations
Assist with the implementation of CAPEX projects in relation to timetables of training, familiarization and learning curves. This could require the role to travel to the equipment manufacturer for training and the capture of training materials.
Develop effective relationships with the L&D and HR teams, specifically in relation to on-boarding and performance assessment of new employees
Drive continuous improvement in all Technical Learning & Development processes
Understand, use, and support end-users of the company’s Learning Management System (SuccessFactors)