Operations Trainer - Fulfillment (Third Shift)

AnewHealth • Cleveland, OH

7d • Hybrid

About The Position

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states. Job Details The Fulfillment Operations Trainer should have a broad subject matter expertise, have consistently met performance expectations and have demonstrated the ability to train and develop team members on tasks required for the department workflow. The Care Operations Trainer will continue to do critical front line work and will be a key contributor to the department workflow. The Fulfillment Operations Trainer will conduct continued training for new employees after their introductory period of training through our Organizational Development department has been completed. We view this position as a developmental role in providing an opportunity for a strong contributor with the ability to explain tasks and train others to take a step forward in their career and provide an opportunity to demonstrate higher level leadership abilities.

Requirements

• Must be 18+ years of age.
• High school diploma /GED required.
• Must be employed, in good standing with ExactCare Pharmacy for at least 6 months
• Certified with the Pharmacy Technician Certification Board (PTCB) or the National Health Association (NHA) and maintain a current certificate, required.
• Must complete and maintain a certified technician license with the Ohio Board of Pharmacy
• Ability to perform in an office based (or remote) setting that requires sitting at a desk 90% of the time.

Responsibilities

• High level of contribution in front line, day to day work as assigned by leads and supervisors
• Provide training on department tasks to new hires, cross trainees and existing team members requiring additional support
• Help coordinate the completion of cross training through communication and scheduling with designated trainees
• Provide a high level of subject matter expertise to the department in supporting continuous improvement projects
• Support leads and supervisors in diagnosing and improving performance of team members

Benefits

• medical/dental/vision
• flexible spending
• company-paid life insurance and short-term disability as well as voluntary benefits
• 401(k)
• Paid Time Off and paid holidays
• Medical, dental and vision coverage are effective 1st of the month following date of hire

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees