Operations Technology Professional (OTP Pro)

McDonald's • Middleton, WI

10d • Onsite

About The Position

Operations Technology Pro (OTP Pro)
Part-Time | Hourly | Flexible Schedule
Think McDonald’s is just food? Think again.
Think enterprise-level technology, real IT experience, and hands-on exposure to systems powered by companies like Google.
We’re looking for a tech-curious problem solver to help keep the technology in our restaurants running at peak performance. This role is perfect for someone who loves figuring out how things work and wants to learn, grow, and build real-world technical skills — we’ll train you.

What You’ll Work With
· Enterprise POS systems
· Digital menu boards & self-order kiosks
· Networking & connectivity equipment
· Google-based platforms and cloud-enabled tools
· Restaurant hardware & operating systems
You won’t just watch — you’ll touch it, troubleshoot it, upgrade it, and improve it.

Requirements

• Strong attention to detail and time management
• Willingness to learn new systems and technology
• Clear communication skills
• Flexible availability (early mornings, evenings, occasional weekends)
• Ability to travel between locations in Middleton & Waunakee, WI (greater Madison area)
• Ability to lift up to 50 lbs
• Must be 18+

Nice To Haves

• Is tech-inclined and enjoys hands-on work
• Is studying (or studied) IT, electronics, networking, or a technical trade
• Wants real-world experience with flexible, part-time hours
• Is interested in long-term growth within a company
• Has McDonald’s experience (a plus, not required)

Responsibilities

• Perform preventative maintenance and manage tech life cycles
• Support hardware refreshes, installs, and OS upgrades
• Troubleshoot hardware, software, and network issues on-site and by phone
• Support new technology rollouts and initiatives
• Help managers and crew confidently use restaurant technology

Benefits

• Competitive pay
• Tuition assistance and career development opportunities
• Earned wage access thru ZayZoon
• Paid time off accrual – because work-life balance matters
• Industry-leading training and growth within McDonald’s
• Free meal while working
• Community engagement opportunities
• A family-oriented culture where your leadership makes a difference

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees