Operations Technician

H2O Innovation Inc.Ramsey, MN

About The Position

H2O Innovation is a smart water treatment solutions company. We simplify water treatment by integrating state-of-the-art technologies to solve water challenges for good with our team of trusted experts. Our mission is to provide services on an international scale, in a people-oriented, caring environment that fosters professional and personal growth. Be part of our talent pool and grow with H2O. H2O Innovation is seeking an Asset & Pilot Operations Technician to join our team. In this role, your primary responsibility will be to help service, maintain, and operate deployed assets and pilot systems. You will contribute to the operation of Mobile Assets and Pilots across North America, prioritize tasks and adjust plans based on urgency. This role will involve working closely with engineering teams, project managers, and clients to ensure successful project completion and customer satisfaction.

Requirements

  • Relevant technical site experience (for example, testing and operations experience), construction, and commissioning, as well as good IT and analytical skills;
  • Relevant degree in Instrumentation, Controls or Programming and/or Water Treatment Operations;Industrial Mechanics also acceptable;
  • Mechanically inclinedwith ability to disassemble and reassemble piping,valves,equipment,etc
  • Valid driver’slicense;
  • Must be available to travel unrestricted in both USA and Canada - 80% of the work requires traveling;
  • Excellent troubleshooting and problem-solving skills;
  • Basic understanding of water treatment processes, equipment, and technologies;
  • Ability to interpret engineering drawings, schematics, and P&IDs;
  • Knowledge of Microsoft Office tools (MSExcel, MSWord, PowerPoint, MS Office Project,MSOutlook);
  • Ability to meet all customer site access requirements and maintaina high degree of behavioral safety in all aspects of work;
  • Excellent interpersonal, leadership and managerial skills;
  • Be autonomous, resourceful and meticulous;
  • Provide excellent customer service;

Nice To Haves

  • Knowledge in various PLC programming software (Asset);
  • Experience in and knowledge of a variety of UF, RO, MBR technologies, chemical dosing kits, pumps, compressors, blowers, instrumentation, valves, screening systems, cartridge filters, etc. (Asset).

Responsibilities

  • Participate in the planning, coordination, execution of deploying Mobile Assets and Pilots across North America;
  • Coordinate with the cross-functional teams (Automation, Commissioning, Service);
  • Trouble-shoot onsite issues, both remotely and in the field.
  • Flexible working hours which could involvenight and weekend work.
  • Escalate technical & commercial problems to the team;
  • Verify spare part usage andtrack inventory;
  • Gather feedback from usersto help better the design of assets and streamline asset operations
  • Maintain an accurate log of asset issues and deployment documentation / logs for lessons learned and updates to Asset’s O&M andchecklists;
  • Interact with vendors or third parties as needed to support Asset and pilots;
  • Review client checklists for completeness and accuracy;
  • Visit sites to perform commissioning, startup, tuning, and training. Complete follow up visits when needed;
  • Validate deployed assets are correctly installed,configured and maintained by client;
  • Advocate for quality and maintenance of assets;
  • Identify bottlenecks and inefficiencies;
  • Propose deployment/design strategies to improve;
  • Participate in FAT tests, Wet tests, and maintenance of assets in H2O’s facilities.

Benefits

  • Profit sharing bonus program
  • Group Insurance plan including dental, vision &telemedicine;
  • 401K plan with employer'scontribution;
  • Three (3) weeks of paid vacation peryear;
  • Twelve (12) paid wellness days per year.
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