Operations Team Member - Hurst Aquatics Center

The Sports Facilities CompaniesHurst, TX
34d

About The Position

The Operations Team Member will be responsible for a variety of duties dependent upon the need for the day, while providing participants, members and/or guests an excellent experience in every aspect.

Requirements

  • Water Slide Dispatch Operator and Community CPR & AED certification required. Training will be provided.
  • Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary
  • Excellent communication skills, both verbal and written
  • Must have excellent guest service skills
  • Ability to multi-task and prioritize

Nice To Haves

  • 2-4 years of experience in the sports/recreation field
  • Strong eye for detail and safety compliance
  • Experience operating an electric scoreboard
  • Experience in coaching or mentoring athletes or children
  • Proven success in being a quality team member
  • Experience and success in customer service, leadership, and organization
  • Action-oriented personality with a 'get it done' attitude and proficiency for efficiency

Responsibilities

  • Maintain and control trash in all areas of the park and buildings
  • Dispatch all guests properly through slide attractions in a safe and orderly manner while enforcing safety rules and regulations.
  • Assist in organizing and overseeing poolside events or activities as needed.
  • Provide assistance and guidance to guests regarding water slide usage and safety protocols.
  • Responsible for routine litter control around the pool deck area, restroom cleaning and maintenance, and keeping the general public areas of the Aquatic Centers in a clean and presentable condition at all times.
  • Consistently communicate issues and relevant updates to your supervisor and applicable team members
  • Assist with the coordination of all programming and applicable events
  • Assist other departments as necessary
  • Greet guests and provide answers and directions as needed
  • Provide courteous and friendly service to all guests and staff
  • Respond to all incidents, accidents, injuries, and altercations. Complete and file corresponding paperwork as necessary
  • Know and enforce the facility's policies, procedures, and rules
  • Complete special projects, daily assignments and other duties as directed by management
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