Operations Team Lead - Night Shift

Ingram Content GroupChambersburg, PA
Onsite

About The Position

Ingram Content Group (ICG) is hiring for an Operations Team Lead to contribute to their Manufacturing team in Chambersburg, PA. An Operations Team Lead supports all operational and administrative activities required to run an operating department of a major production environment. This role serves as the lead person overseeing department or activity workflow and acts in a leadership capacity in the absence of the Supervisor. The Operations team at Ingram plays a key role in ensuring distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value, emphasized through training, education, and accident prevention programs. Process Improvement is also a core value, driven by innovations like voice and Radio Frequency (RF) technologies and associate feedback. Ingram Content Group connects people with content in all forms, providing comprehensive services for publishers, retailers, libraries, and educators, making these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc.

Requirements

  • HS Diploma or equivalent
  • 1-year experience with PC based applications
  • 1 year work experience in a warehouse operations environment
  • 6 months' work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard

Responsibilities

  • Trains and develops hourly associates.
  • Acts as the department contact for all production systems issues and questions.
  • Provides direction and leadership to associates.
  • Identifies, communicates, and ensures all quality and productivity standards are met within the department.
  • Research issues, problems, or concerns and recommends solutions.
  • Meets customer requests, deadlines, commitments, and quality standards in a timely manner.
  • Plans and coordinates work activities, overseeing hourly associates to ensure efficient completion of tasks.
  • Coordinates with other departments on workflow activities.
  • Assist in administering policy and payroll activities.

Benefits

  • A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 10 vacation days & 10 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
  • Encouraged continued education with our tuition reimbursement program
  • Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
  • Convenient location
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