Operations Team Lead
About The Position
Did you know you can make a positive impact on firefighter health and safety while leading a small, handson team? Gear Wash is the largest fully verified Independent Service Provider (ISP) of PPE care and maintenance in the world. As a subsidiary of FireDex, we specialize in advanced cleaning, inspection, repair, alteration, and equipment customizations for first responders. When a firefighter’s gear needs cleaning or repair, we make sure it’s done right — helping protect those who protect us. We are seeking an Operations Team Lead (NonExempt) to support daytoday operations at a small Gear Wash service location with approximately four employees. This is a working lead role focused on coordinating daily workflow, coaching employees, and ensuring safety, quality, and service standards are consistently met. Position Classification NonExempt (Hourly) Eligible for overtime in accordance with California law
Requirements
- High school diploma or equivalent required;additionaleducation preferred
- Prior experience in manufacturing, production, warehouse, or service operations
- Basic to intermediate computer skills (Microsoft Word, Excel, Outlook, SharePoint)
- Strong communicationand organizational skills
- Ability and willingness tooperatea company vehicle as needed to support operations, including covering driving responsibilities when the assigned driver is unavailable
- Mustmaintaina valid driver’s license and meet company driving eligibility requirements
- Ability to stand, walk, bend, and perform repetitive motions throughout the workday
- Ability to lift and/or move up to 50 pounds with or without reasonable accommodation
Nice To Haves
- Bilingual in Spanish strongly preferred
- Experience leading or training small teams strongly preferred
- Familiarity withsafetydrivenor regulated environments (NFPA, OSHA, or similar)
Responsibilities
- Coordinate daily production activities to ensure work orders move efficiently through the facility
- Lead daily startup activities, job assignments, and workflow prioritization
- Monitor productivity and quality against established standards
- Assisthandsonwith production activities as needed
- Operate a company vehicle as needed to ensure continuity of operations, including transporting PPE, equipment, or materials when coverage gaps occur
- Ensure adherence to NFPA 1850/1851 standards and OSHA requirements
- Reinforce proper PPE usage and safe work practices at all times
- Support documentation and compliance related tothirdpartyverification programs
- Participate in updating and following Standard Operating Procedures (SOPs)
- Providedaytodayguidance, training, and coaching to team members
- Support onboarding of new employees and reinforce proper work techniques
- Address minor performance or attendance issues and escalate when appropriate
- Foster a respectful, accountable, andsafetyfocusedwork environment
- Communicate professionally with customersregardinggear status and service timelines
- Provide regular updates to corporate and operations leadership
- Support customer visits andrelationshipbuildingactivities as needed
- Accurately use company systems to track work orders and production status
- Maintain process documentation andassistwith operational reporting
- Utilize Microsoft Office tools and internal systems for communication and reporting
- Assistwith routine equipment care and minor maintenance
- Helpmaintainan organized, clean, and compliant facility
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Profit sharing bonuses
- Life insurance, Employee Assistance Program (EAP), and employee discount programs
- Purpose driven work supporting first responder health and safety
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
