Operations Team Lead – Best Buy Business

Best Buy Canada

2d•$57,000 - $65,000•Remote

About The Position

Operations Team Lead – Best Buy Business Are you forward-thinking and always looking to establish better systems and processes? As an operations team lead you will motivate our associates to carry out their duties while maintaining a positive working environment to achieve department and organizational goals. You’ll support the resolution of daily roadblocks, and communicate team issues and associate performance to the manager based on ongoing observations and interactions. In this role, the successful candidate is needed to be in the greater Vancouver, BC area, where we practice a remote first working model, leveraging in person interactions for strategic, collaborative, and social purposes. Apply now and grow your career with our Best Buy Business team as an operations team lead! About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work. We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements. Join our amazing team! We are looking for people just like you. Best Buy Canada is one of Canada’s largest and most successful retailers, operating the Best Buy, Best Buy Mobile, and Geek Squad brands. We offer consumers a unique shopping experience with the latest technology and entertainment products, plus an expanded assortment of lifestyle products offered online at the right prices. Recognized as a 2023 winner of Canada’s Top 100 Employers, we received top marks in everyone from our work atmosphere and employee engagement to our phenomenal training and skills development programs. When you’re part of our team, you’ll get amazing discounts and promotional pricing on everything from TVs and refrigerators to luggage and furniture. You’ll get a sneak peek at the newest gadgets before they hit the market! Employment opportunities are available nationwide, including our Canadian Headquarters (CHQ) on the west coast, our two distribution centres, and 150+ retail store locations. We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology

Requirements

Previous leadership experience
Above average ability in using Word, Excel, Access and other Microsoft applications
Strong communication skills

Nice To Haves

Diploma in Business Administration is an asset

Responsibilities

Determine the daily workload and priorities of the team, assign tasks and monitor performance and work alongside team to ensure all tasks are complete within the required SLA’s
Train and support associates to successfully carry out their job duties through feedback and coaching.
Assist in resolution of issues related to established processes.
Identify and implement both process and system changes to increase the speed and accuracy of the Operations Administration team.
Escalate concerns when needed and oversee the department’s day‑to‑day operations to ensure goals are consistently met or exceeded.