Operations System Analyst I

City of San Angelo Texas•San Angelo, TX

17d•Onsite

About The Position

An Operations System Analyst I to join our team. In this role, you will perform routine and complex administrative, technical, and analytical work in the support of the City's Asset Management Software. This full-time position will assist City Department Heads and Division Managers in administering the City's asset management software and in carrying out special projects providing a variety of analytical functions related to its application.

Requirements

Analytical and Problem Solving to identify issues and develop effective solutions
Extracting data, creating and analyzing reports.
Office Software: Word processing and spreadsheets.
Ability to communicate effectively verbally and in writing.
Preparing programs, presentations, reports, and end user training materials
Organizing and prioritizing work activity.
Efficiently accomplishing assigned tasks and projects.
Establishing and maintaining effective working relationships with employees, supervisors, and other departments.
Bachelor's degree in Information Technology, Data Analytics, Computer Science, or related field and one to three years of analytical experience is required; or an equivalent combination of education and experience in related field.
A valid Texas Driver License with a good driving record is required. Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure.
Required Knowledge of: Asset Management, CMMS (Computerized Maintenance Management Systems) and Work Order System configuration, management, budgeting principles, operation, and application.
Computers, mobile devices, and electronic data processing.
Modern records management techniques, office practices and procedures.

Nice To Haves

Additional familiarity with Finance, Accounting, Business Management, Local Government, or similar disciplines preferred.
Preferred Knowledge of: Departmental operations relative to Public Works.
SQL and database management principles and best practices.
Geographic Information Systems (GIS) and other software associated with Asset Management

Responsibilities

Assistance with the management and oversight of the City's Asset Management Software.
Working with internal departments and external partners in the configuration, implementation, training, maintenance, and troubleshooting of Asset Management Software.
Performing a wide variety of research, administrative, and analytical duties in support of functions, operations, and program areas related to Asset Management Software applications.
Performing duties in support of various administrative operations and activities within assigned area of responsibility including analysis of assets and infrastructure, special projects, research studies, and other specialized functions.
Preparing and submitting numerous reports to various internal departments.
Maintaining management databases and dashboards used in capturing critical information on assets and infrastructure, budget performance, work and project statuses, and work accountability.
Assisting with routine and complex internal inquiries related to assets, infrastructure, and Asset Management Software management.
Maintaining, troubleshooting, testing, updating, and/or upgrading computer software, and mobile applications.
Conducting a variety of file storage functions; maintaining computer system files; monitoring system capacity and file size; deleting obsolete files as necessary.
Reviewing technical logs; monitoring computer software for proper functioning.
Diagnosing and troubleshooting a variety of technical systems issues.
Responding to technical inquiries and requests from departmental management and personnel.
Providing systems support and training to end users.
Compiling and analyzing statistical data; creating specialized reports as required
Assisting in coordinating and implementing technology projects.
Follow written and oral instructions, departmental policies, rules, regulations, and laws.