Kano Trucking Services: Operations Support

AJC International • Honolulu, HI

1d

About The Position

We are seeking a detail-oriented and proactive individual to join as an Operations Support. This role will manage and support daily operations at our Kano Trucking Services facility, performing essential operational and customer service duties. The position is crucial for ensuring the smooth execution of daily operations and cost management for each shipment or load

Requirements

• High School diploma, GED, or equivalent experience.
• Minimum of 3 years of administration or clerical experience.
• Proficiency in inventory software, databases, and systems.
• Advanced knowledge of Microsoft Office products, including Outlook, Excel, and Word.
• Ability to type and perform 10-key by touch.
• Capability to work effectively in a fast-paced, team-oriented environment.
• Strong organizational and time management skills.
• Ability to analyze information and take initiative to complete tasks independently

Nice To Haves

• Preferred experience in LTL/LCL freight, dispatch, rate quotes, or customer service.

Responsibilities

• Customer service – scheduling deliveries, handling customer questions on the phone as well as by email. Communicating with forwarders re: deliveries, questions, issues, etc.
• Invoicing- deliver and create invoices for customers to be sent via mail, email, or uploading to system.
• Print and manage container manifests, delivery receipts, and other necessary paperwork, ensuring all office files are organized and easily accessible.
• Assist customers in person (will call, drop offs).
• Track outgoing deliveries and ensure accurate documentation.
• Interacts with customers, shippers, receivers, agents and 3rd parties to ensure proper routing of freight, updates, and requests for extra services.
• Other duties may be assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED