Operations Support Supervisor - LTS

UnitedHealth Group•Needham, MA

27d

About The Position

Explore opportunities with Long Term Solutions, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. Responsible for assessment, allocation, and deployment of operational support resources for assigned area. Actively manage integration and travel resources and will act as a liaison with local agencies, management staff and other departments throughout the company. Provides support as an ED,CD,PCM either onsite or remote based on the organization’s needs. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Current RN licensure in state of practice with at least 1 year experience as a manager of care in home health
Current CPR certification
Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation
CA: 1+ years prior professional nursing experience
CT: 1+ years of fulltime clinical experience in a home health agency and one of the following: (1)Master's degree or (2) bachelor degree with a minimum of 3 years full-time clinical experience or (3) associate degree with a minimum of 3 years full-time clinical experience in past 5 years AND evidence of certification by ANA as a community health nurse or completion of at least six (6) credits received within two (2) years in community health nursing theory or six (6) credits in health care management from an accredited college or university program or school of nursing
IL: (1) Bachelor's degree in nursing and at 1+ years of nursing experience OR (2) a registered nurse with 3+ years of nursing experience with 2 of those in a home health agency, community health program providing care of the sick, or family- centered nursing program in a community health agency AND at least 2 years of the 3 years of nursing experience must have been obtained within 5 years prior to employment with the home health agency
LA: 1+ years of clinical experience as a registered nurse. RN licensure must have no restrictions
MD: 2+ years of experience or education in community health nursing
NJ: Registered nurse with a bachelor's degree in nursing with 2+ years combined community health nursing and progressive professional responsibility in community health nursing or 3+ years combined community health nursing and progressive professional responsibility in community health nursing
PA: 1+ years full time nursing experience
TX: 1+ years experience as a registered nurse within the last 36 months

Nice To Haves

Oasis Certification
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Responsibilities

Responsible for the supervision and coordination of integration activities
Responsible for Pillar review & analytics
Collaborate with Operations leadership in assigned area to coordinate resources and support based on defined need
Responsible for performing duties defined by the Home Health/Hospice ED,CD,PCM job description
Responsible for the education and communication of LHC operational processes and policies and applicable EMR
Responsible for the education and communication of operational metrics/analytics/KPI’s
Ability to independently plan for an integration to include schedules, education, equipment, materials and all other items applicable within the process
Works in collaboration with the operation teams to identify training needs and develop training plans