Operations Support Specialist

Waste Pro USA•Blytheville, AR

12d

About The Position

Provides clerical and administrative support to departmental Managers, and assists in coordination of daily operations, including recording and reporting data. In this position, the operations specialist should have administrative / operational experience at an entry-level position.

Requirements

Education Level: High School
Experience: 3 years of relevant work experience.

Responsibilities

Creates, distributes, and closes-out customer tickets on a daily basis.
Maintains and distributes department related information on a daily basis.
Communicates with other supervisors and managers about operations and/or dispatch issues.
Completes and maintains a variety of reports as directed by the department manager.
Uses software tools to manage a variety of tasks, such as time and attendance, safety incidents, and contract labor.
Assists in the implementation of operational projects as needed.
Communicates with customers about service issues as needed.
Communicates with employees about scheduling and work assignments as needed.
Performs other duties as assigned.
Schedules Preventive Maintenance for Waste Pro vehicles and orders required parts for maintenance services
Files the repair orders, safety lane forms and DVIR's (Driver Vehicle Inspection Reports).
Enters maintenance-related data into the system daily as needed. Verifies the information entered by mechanics.
Order parts that were requested from the night and day shifts with shop manager approval.
Maintains parts inventory including cycle counting parts.