Operations Support Specialist

Allied Universal

2d • $22

About The Position

This position is a support role for the Threat, Disaster and Emergency Response division. The role is responsible for handling key financial and operational processes, including payroll support, accounts payable (AP), accounts receivable (AR), and billing functions. The ideal candidate ensures accuracy, timeliness, and effective communication across internal teams, subcontractors, and clients.

Requirements

• High School Diploma or GED required
• Minimum two (2) years of administrative experience in accounts payable, accounts receivable, billing, payroll, or a related finance/operations support role
• Experience working in a high-volume, detail-driven environment with strict accuracy requirements
• Basic understanding of security operations
• Experience handling sensitive or time-critical information with a high degree of professionalism
• Strong written and verbal communication skills
• Ability to interpret and follow instructions in written, oral, diagrammatic, or schedule formats
• Proficiency in personal computers and standard office productivity software
• Strong multitasking skills with exceptional attention to detail
• Excellent customer service and service delivery mindset
• Courteous and professional telephone etiquette
• Strong interpersonal skills with the ability to interact across diverse groups and organizational levels

Nice To Haves

• 3 years of security industry experience
• Experience in scheduling and/or working with law enforcement
• Prior experience coordinating with vendors, subcontractors, or external partners

Responsibilities

• Review, code, and submit subcontractor invoices (including Police Departments, Security Companies, and Independent Contractors) to Accounts Payable for processing.
• Communicate with subcontractors, internal departments, independent contractors, and W-2 active law enforcement personnel regarding pay, invoice submissions, and updates to critical information.
• Maintain pay and billing accuracy at 95% or higher in accordance with company standards; track and report AP accuracy weekly.
• Review and update BRE (Billing Reconciliation/Reporting Elements) for AP invoices on a weekly basis.
• Ensure timely processing, verification, and validation of vendor invoices.
• Prepare and submit billing invoices, including communication with clients regarding billing processes, special procedures, and AR-related matters.
• Perform additional administrative and operational duties of a similar nature as required to support the assigned office.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees