Operations Support Specialist (Night Owl Edition)
About The Position
Join a team where your ability to manage the "nerve center" of our operations makes a real-world impact. As a Security Operations Support Specialist, you are the bridge between our field teams and corporate success. If you thrive in fast-paced environments and enjoy solving complex logistics, we want to meet you. You will manage critical administrative and operational workflows that keep our global security contracts running smoothly. This role oversees the processing, analysis, and dissemination of vital information to ensure our teams are licensed, trained, and ready for action.
Requirements
- Experience: At least 2 years of experience in Customer Service or Call Center.
- Education: High School Diploma (Associates degree or higher is a plus).
- Compliance: Ability to meet all state-mandated licensing requirements.
- Skill: Computer, Microsoft Office and tech savviness is a plus
Responsibilities
- Manage incoming communications and act as the primary point of contact for operational coordination.
- Help employees navigate registration, fix hiring errors, and troubleshoot account issues.
- Audit licenses and certifications to ensure every member of our team is field-ready.
- Communicate daily with management to report on productivity and tackle special projects.
Benefits
- The "Quiet" Hustle: A part-time night shift that is perfect for students or those looking to balance daytime commitments.
- Skill Building: Gain experience in security operations, compliance, and corporate administration.
- Direct Impact: Ensure our field teams are paid correctly and licensed properly.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
