Operations Support Rep - Mail Processing - Onsite (Indianapolis)

Meduit • Indianapolis, IN

9d • $17 • Onsite

About The Position

The ​Operations Support Rep​ is responsible for processing and handling time sensitive documents and patient requests. Attention to detail is crucial and above average data entry skills are key to this role’s success.

Requirements

• High School Diploma or equivalent
• Strong computer skills
• Proficiency in Microsoft Office products (Word, Excel, PowerPoint, etc.)
• Access to vehicle for travel to & from Post Office (mileage reimbursement provided)
• Must be legally authorized to work in the United States without sponsorship
• As a condition of employment, a pre-employment background check will be conducted
• At this time, we are unable to consider candidates residing in the state of New York for this position

Nice To Haves

• Administrative background
• Knowledge of Medicaid, Medicare, & Commercial Insurance
• Familiarity with the Collection Industry, HIPPA, & FDCPA
• Experience with Epic EMR system
• Experience with Finvi - FACS or other Revenue Cycle Management software
• Experience with PDF creation software
• Knowledge of Medicaid, Medicare, Insurance and FDCPA
• Familiarity with the Collection Industry, HIPPA, and FDCPA

Responsibilities

• Retrieve mail from Post Office (mileage reimbursement provided)
• Coordinate, validate, deliver consumer specific requests; includes analyzing consumer mail or itemized billings for accuracy
• Process internal correspondence and account updates
• Inspect bankruptcy notifications, itemized statements, and settle offers
• Analyze accounts to resolve balance discrepancies
• Posting payments and adjustments

Benefits

• Comprehensive paid training
• Medical, dental, and vision insurance
• HSA and FSA available
• 401(k) with company match
• Paid Wellness Time and Holidays
• Employer paid life insurance and long-term disability
• Internal growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED