Operations Support Rep - Mail Processing - Onsite (Indianapolis)

Med A/Rx•Indianapolis, IN

10d•$17 - $17•Onsite

About The Position

The Operations Support Rep is responsible for processing and handling time sensitive documents and patient requests. Attention to detail is crucial and above average data entry skills are key to this role’s success.

Requirements

High School Diploma or equivalent
Strong computer skills
Proficiency in Microsoft Office products (Word, Excel, PowerPoint, etc.)
Access to vehicle for travel to & from Post Office (mileage reimbursement provided)
Must be legally authorized to work in the United States without sponsorship
As a condition of employment, a pre-employment background check will be conducted
At this time, we are unable to consider candidates residing in the state of New York for this position

Nice To Haves

Administrative background
Knowledge of Medicaid, Medicare, & Commercial Insurance
Familiarity with the Collection Industry, HIPPA, & FDCPA
Experience with Epic EMR system
Experience with Finvi - FACS or other Revenue Cycle Management software
Experience with PDF creation software
Knowledge of Medicaid, Medicare, Insurance and FDCPA
Familiarity with the Collection Industry, HIPPA, and FDCPA

Responsibilities

Retrieve mail from Post Office (mileage reimbursement provided)
Coordinate, validate, deliver consumer specific requests; includes analyzing consumer mail or itemized billings for accuracy
Process internal correspondence and account updates
Inspect bankruptcy notifications, itemized statements, and settle offers
Analyze accounts to resolve balance discrepancies
Posting payments and adjustments