Operations Support Manager

Cordia LLC•Minneapolis, MN

4d•$130,000 - $170,000•Hybrid

About The Position

Cordia is a trusted provider on on-site, distributed and district energy systems, offering integrated solutions across the full energy lifecycle, from planning and financing to construction, ownership, and long-term operations. With district energy and microgrid facilities throughout numerous metropolitan areas in the United States, Cordia offers a wide variety of sustainable energy solutions to meet our customers’ specific needs. Cordia is seeking an Operations Support Manager to lead fleetwide initiatives, standards, and innovation. Reporting to the Chief Operations Officer, this role is directly responsible for the fleetwide Equipment Reliability Program, fleetwide Operations Optimization Program, and supporting all other operations activities including projects, safety, training, environmental, and sustainability. Commercial and Business activity support duties are expected to be a portion of this role. The Operations Support Manager serves as a key position to align efforts to consistently and continuously improve distributed operations across Cordia’s nationwide platform. The position will also represent operations, where appropriate, in company wide initiatives.

Requirements

Minimum of three (3) years of leadership experience
Experience working in an industrial environment preferred
Strong written and verbal communication skills, with the ability to convey technical concepts clearly
Demonstrated ability to lead projects and collaborate across multidisciplinary teams
Proficiency with Microsoft Office Suite and project scheduling tools
Experience with ERP systems, including NetSuite, preferred
Knowledge of industry best practices related to equipment reliability, plant operation, and data practices
Ability to manage multiple concurrent projects in a dynamic operating environment
Comfortable working across multiple facilities and engaging with a wide range of stakeholders

Nice To Haves

Direct experience with district energy systems and combined heat and power (CHP) technologies
Advanced degree in engineering or business administration
Knowledge of advanced analytics with respect to plant operations
Knowledge of industrial cyber security controls

Responsibilities

Lead Cordia’s fleet Reliability Program, with the goal of managing assets consistently, safely, and cost effectively using data, planning, and standardized processes
Directly oversee fleet reliability specialist to implement the fleet Reliability Program
Collaborate with plant leadership to define and implement standards of practice for the Computerized Maintenance Management System
Define and track reliability Key Performance Indicators for each site. Assist operations staff in actions to improve performance as measured by KPIs
Develop processes to consistently utilize data driven decision making and priority setting.
Coordinate with internal stakeholders, such as IT or finance, as necessary to implement projects for the CMMS, Enterprise Resource Program, or other enterprise software. Sponsor projects as necessary
Define and communicate fleet operations priorities to internal stakeholders and site operations.
Coordinate, plan, and provide leadership to Cordia’s Fleet Optimization program
Directly oversee staff implementing projects at sites to operate industrial machines more efficiently.
Analyze operational strategies for opportunities for improvement. Implement, with vendor support where appropriate, real time control system improvements to integrate automatic controls.
Assist plant staff with training in new technologies
Assess new technologies, such as Artificial Intelligence, for use in operational decision making. Integrate new technologies into site operations
Collect, refine, organize, and analyze data for operational Key Performance Indicators. Work with plant staff to identify paths to reduce cost and environmental impact
Lead in developing and implementing efficiency and plant reliability dashboards for assessing equipment performance
Contribute to the development and standardization of Cordia’s operational practices
Lead operations reviews of company Information Technology and Operational Technology processes
Develop and implement best practices related to identifying, evaluating, and addressing Cyber Security risks for operations
Promote a culture of continuous improvement in safety, reliability, maintenance, and operational performance
Provide support for equipment troubleshooting, plant initiatives, and analyses
Assist with the development and execution of long-term sustainability and decarbonization initiatives
Assist with implementation of Cyber Security standards
Lead or Support technical training program
Support business development efforts by reviewing potential growth projects
Participate in customer-facing meetings and technical discussions as needed