Operations Support Intern

University of Richmond•Columbia, MS

23h

About The Position

Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As an Operations Support Intern you will receive hands-on experience supporting freight workflows, estimating processes, and project management activities. Interns will assist with non-decision-making tasks that improve accuracy, visibility, and efficiency across active and completed matting projects. This is an excellent opportunity for students interested in logistics, operations, supply chain, or project coordination within a Fortune 500 environment. What you’ll do: Follow up with freight vendors on missing BOLs, delivery documents, or required information. Assist with tracking vendor compliance including driver app usage, documentation accuracy, and performance criteria. Support the freight team with administrative tasks such as file organization, document uploads, and reporting support. Assist estimators with mat and freight planning for upcoming projects. Support data gathering and basic analysis used in mat/freight cost planning. Complete project-level analyses and summaries to support estimating accuracy. Assist with project reconciles and project closeout activities. Enter and update project returns in UR Mat Tracker (URMT). Follow up with mat vendors on prefab tickets and gather missing documentation. Obtain status updates from freight vendors related to active jobs. Update project post-mortem analyses and contribute to lessons-learned documentation. Assist in resolving discrepancies related to billing documentation or inventory records. Support organization and accuracy of all project files and supporting documents. Complete non-decision-making administrative and operational tasks as assigned. Attend team meetings and provide updates on assigned work. Maintain accuracy in documentation, data entry, and digital file organization. Uphold all United Rentals safety, conduct, and confidentiality standards. Requirements: Pursuing a degree in Business, Supply Chain, Logistics, Operations Management, Data Analytics, Finance, or a related discipline. Strong organizational skills, attention to detail, and ability to manage multiple tasks. Proficient in Microsoft Excel or Google Sheets preferred. Strong communication skills and ability to work collaboratively. Self-driven and able to work independently while following established processes. This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures. Why join us? We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer: Paid Parental Leave United Compassion Fund Employee Discount Program Career Development & Promotional Opportunities Additional Vacation Buy Up Program (US Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick Leave An inclusive and welcoming culture Learn more about our full US benefit offerings here. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [email protected] for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career. United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. Founded in 1997, United Rentals is the largest equipment rental company in the world, with an integrated network of rental locations in North America, Europe, Australia and New Zealand. In North America, the company operates in 49 states, every Canadian province and Puerto Rico.

Requirements

Pursuing a degree in Business, Supply Chain, Logistics, Operations Management, Data Analytics, Finance, or a related discipline.
Strong organizational skills, attention to detail, and ability to manage multiple tasks.
Strong communication skills and ability to work collaboratively.
Self-driven and able to work independently while following established processes.
This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Nice To Haves

Proficient in Microsoft Excel or Google Sheets preferred.

Responsibilities

Follow up with freight vendors on missing BOLs, delivery documents, or required information.
Assist with tracking vendor compliance including driver app usage, documentation accuracy, and performance criteria.
Support the freight team with administrative tasks such as file organization, document uploads, and reporting support.
Assist estimators with mat and freight planning for upcoming projects.
Support data gathering and basic analysis used in mat/freight cost planning.
Complete project-level analyses and summaries to support estimating accuracy.
Assist with project reconciles and project closeout activities.
Enter and update project returns in UR Mat Tracker (URMT).
Follow up with mat vendors on prefab tickets and gather missing documentation.
Obtain status updates from freight vendors related to active jobs.
Update project post-mortem analyses and contribute to lessons-learned documentation.
Assist in resolving discrepancies related to billing documentation or inventory records.
Support organization and accuracy of all project files and supporting documents.
Complete non-decision-making administrative and operational tasks as assigned.
Attend team meetings and provide updates on assigned work.
Maintain accuracy in documentation, data entry, and digital file organization.
Uphold all United Rentals safety, conduct, and confidentiality standards.