Operations Support Intern
About The Position
Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else. If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital. Our Newest Opportunity: Position Overview The Operations Support Intern will support the daily operations of the Franklin, TN office while gaining real world experience in administrative coordination, logistics , and client service support. This role is ideal for a student who is organized, curious, and excited to learn how a professional services office functions. What to Expect: You will have the opportunity to work on real-world assignments, network with top leaders in the organization and fellow interns from around the country and grow professionally and personally with an assigned mentor.
Requirements
- A rising junior or senior returning to college in Fall 2025.
- Interested in business operations, HR/benefits, marketing, or client service.
- Organized, detail oriented , and eager to learn.
- Strong communicator with a friendly, professional demeanor.
- Comfortable learning new software and technology tools.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- Able to maintain confidentiality and work both independently and collaboratively.
- Ability to lift up to 25 pounds occasionally (e.g., moving supply boxes).
- Reliable transportation for occasional off site support.
- This internship is based in the Franklin, TN office and requires in person participation.
Responsibilities
- Greet visitors and assist with incoming calls in a warm, professional manner.
- Help maintain shared office spaces, including conference rooms, supply closets, and break areas.
- Assist with restocking office supplies, snacks, and branded materials.
- Support daily kitchen readiness.
- Help set up meeting rooms, light catering, and cleanup for internal and external meetings.
- Assist with basic IT troubleshooting (Zoom setup, conference room tech) and submit IT tickets as needed.
- Support mail distribution, package delivery, and document scanning.
- Support internal culture initiatives and staff events, including planning, setup, and communications.
- Assist with national OneDigital employee engagement activities .
- Assist with basic CRM updates and data entry.
- Help prepare meeting materials, agendas, and presentation packets.
- Shadowing and assisting producers, consultants, and account managers in their daily tasks, which include providing strategic workforce solutions to clients.
- Learning about the OneDigital corporate brand and compliance guidelines.
- Help prepare enrollment materials or templates under supervision.
- Learn how eligibility transactions work and assist with simple tasks such as downloading reports or formatting data.
Benefits
- eligible employees health, wellbeing, retirement, and other financial benefits
- paid time off
- overtime pay for non-exempt employees
- robust learning and development programs
- reimbursement of job-related expenses per the company policy
- employee perks and discounts
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
Number of Employees
501-1,000 employees
