Operations Support Clerk

SeaWorld

3d • Onsite

About The Position

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! Part-Time, Operations Support Clerk, Park Operations Busch Gardens Williamsburg What you get to do: Ensure a safe environment for all ambassadors, guests, and animals Ensure compliance to all state/federal regulations, park policies, and department procedures Maintain a professional persona while in operational positions Answer incoming calls, multiple at a time, report out to park leadership as necessary Assist with training documents, verifying completion & scanning Monitor weather operations, communicate to leadership as necessary Report to Supervisors and Managers regarding the status of projects Oversee completion of daily/nightly paperwork, including computer and paper filing Utilize problem solving skills to ensure positive Ambassador resolutions Ensure strict adherence to all cash handling procedures Perform other miscellaneous tasks as required

Requirements

• High school diploma or equivalent preferred
• Leadership experience preferred
• Possession or pursuit of a bachelor’s degree preferred
• Excellent computer skills, ability to work multiple systems preferred
• Excellent working knowledge of all Microsoft Office applications preferred
• At least 18 years old
• Excellent written and verbal communication skills
• Comfortability speaking in front of large groups of guests and ambassadors
• Ability to remain calm and professional during challenging situations
• Ability to bend and stoop to assist in cleaning the park
• Ability to lift 25 pounds and push/pull 50 pounds
• Ability to able to climb stairs
• Ability to operate in a cash handling environment
• Three full days of open availability
• Availability to work varying shifts or hours based on park hours; i.e. flexibility to work days, nights, weekends, holidays, and until 2:00 a.m. for seasonal events

Responsibilities

• Ensure a safe environment for all ambassadors, guests, and animals
• Ensure compliance to all state/federal regulations, park policies, and department procedures
• Maintain a professional persona while in operational positions
• Answer incoming calls, multiple at a time, report out to park leadership as necessary
• Assist with training documents, verifying completion & scanning
• Monitor weather operations, communicate to leadership as necessary
• Report to Supervisors and Managers regarding the status of projects
• Oversee completion of daily/nightly paperwork, including computer and paper filing
• Utilize problem solving skills to ensure positive Ambassador resolutions
• Ensure strict adherence to all cash handling procedures
• Perform other miscellaneous tasks as required

Benefits

• Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED