Operations Support Administrator
About The Position
Renewal by Andersen is a High-End Window and Door Replacement Company the Elite Product in the Industry. We offer our customers a signature service experience unlike any other. Because our product is top of the line, our customers have high expectations that we must meet or exceed. Our goal is to delight our customers throughout the process, and every member of our team should strive to do their best to provide this type of experience for our homeowners. - Check out this video to see who we are! https://vimeo.com/543689842/eac87297f0 The Operations Support Administrator is an integral part of our operations team and company mission to provide homeowners with a world-class experience. Throughout the duration of the remodeling project, this associate will process paperwork, track the progress of each project, and ensure that our internal systems are updated accurately. This focus on administrative processes directly impacts our ability to maintain constant communication with our homeowners.
Requirements
- High School Diploma or Equivalent
- At least 1-2yrs of Customer Service Experience
- At least 1-2yrs of Administrative / Computer Experience
- Passion for providing excellent customer service and maintaining strong relationships
- Ability to work in a fast-paced environment with high volume and multiple deadlines
- Excellent written and verbal communication
- Strong organizational skills
- Must be willing to undergo a criminal background check
Nice To Haves
- Construction/Home Improvement Administrative Experience is Preferred
Responsibilities
- Provide excellent internal support from the point of sale through project completion, creating opportunities for a world-class experience
- Handle incoming and outgoing documents to ensure adherence to project cycle times
- Maintain accurate records and internal communication regarding remodeling projects
Benefits
- A Culture People Love proudly recognized as a Top 10 Best Place to Work for 4yrs in a row
- Time to Recharge enjoy paid time off plus six paid holidays to support your work-life balance
- Health & Peace of Mind medical, dental, vision, and life insurance to support your wellbeing
- Join a Company Where Growth is Real over 60% of our leaders were promoted from within
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
