Operations Supervisor

JLL•Chicago, IL

8h•$100,000 - $130,000•Remote

About The Position

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Remote Operations Supervisor opportunity—must be based in or near Chicago, IL for facility travel! Take charge of dynamic multi-site facility operations from the comfort of your home office! You'll be the driving force behind efficient operations, traveling to diverse facilities where every day brings new challenges and opportunities. Track performance metrics, collaborate with regional teams, and streamline processes that create real impact while building your career in a role that perfectly blends strategic thinking with hands-on problem-solving. Join JLL and make your mark in facilities management with a company that values innovation and delivers results!

Requirements

High School diploma or GED
EPA Universal license
A valid state-issued driver's license
5+ years of technical experience in building engineering with expertise in packaged HVAC equipment repair, refrigeration, and maintenance, plus demonstrated STRONG people management skills to lead and develop technical teams effectively.
Excellent interpersonal and supervisory skills with strong emphasis on customer service, combined with analytical abilities, detail-oriented approach, and organizational management skills to effectively multi-task and lead teams.

Responsibilities

Communicate owner/landlord processes to ensure full understanding by engineers and contractors performing building infrastructure work
Identify and execute updates and implementation of policies, procedures, and best practices
Identify safety hazards and work with EH&S and account management teams to remediate risks, ensuring a safe environment for staff
Manage refrigerant purchases and tracking for compliance and cost control
Gather information for business reporting purposes and track SLA performance
Track work orders in Corrigo and manage NTE (Not to Exceed) limits in work orders
Oversee operation, staffing, performance, and development of technical teams, including performance reviews and compliance with policies and training
Participate in recruiting, interviewing, and onboarding of technicians