Operations Supervisor

KW Property Management Careers•Fort Lauderdale, FL

12d

About The Position

Operations Supervisor position oversees management of multiple departments at the property to ensure that company’s and client needs are met. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manages the front desk staff at property to ensure that the operation of the building is running to the expectation and standards of the client and KWPMC. Manages the Receiving staff at property to ensure that the operation of the building is running to the expectation and standards of the client and KWPMC. Ensures standards for product quality, equipment, and operator performance are maintained and that cost-effective technology is used to maximize production. Ensures fixed assets are preserved. Initiates recommendations on purchases of new equipment and improvements to the property. Alerts management of cost and labor over run. Makes recommendations and implements solutions to problems related to same. Advises General Manager on labor issues including safety, security, employee relations, scheduling, training, grievances, etc. Ensures supervisors are adhering to company policy and administering practices in fair and equitable manner. Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with human resources as appropriate. Keeps up-to-date on information and technology affecting functional area(s) to increase innovation and ensure compliance.

Requirements

7 or more years of experience related position
5+ years working in hospitality or community association environment
Knowledge of human resources laws and regulations, and employee relations skills.
Expert knowledge with computer programs; MS Office Suite

Nice To Haves

Business Acumen Preferred not Required.
Change Agent.
Collaboration Skills.
Communication Proficiency.
Decision Making.
Initiative.
Leadership.
Problem Solving/Analysis.
Results Driven.

Responsibilities

Manages the front desk staff at property to ensure that the operation of the building is running to the expectation and standards of the client and KWPMC.
Manages the Receiving staff at property to ensure that the operation of the building is running to the expectation and standards of the client and KWPMC.
Ensures standards for product quality, equipment, and operator performance are maintained and that cost-effective technology is used to maximize production.
Ensures fixed assets are preserved.
Initiates recommendations on purchases of new equipment and improvements to the property.
Alerts management of cost and labor over run.
Makes recommendations and implements solutions to problems related to same.
Advises General Manager on labor issues including safety, security, employee relations, scheduling, training, grievances, etc.
Ensures supervisors are adhering to company policy and administering practices in fair and equitable manner.
Hires, trains, develops and appraises staff effectively.
Takes corrective action as necessary on a timely basis and in accordance with company policy.
Consults with human resources as appropriate.
Keeps up-to-date on information and technology affecting functional area(s) to increase innovation and ensure compliance.